Experienced Mortgage specialist with over 4 years of experience in Bankruptcy. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Mortgage Specialist
Ocwen Financial Solutions Pvt LTD Eco Space Bellandur
Bangalore, India, India
01.2017 - Current
Reviewed loan files and updated to match current standards.
Explained legal aspects of loan to borrower, as well as payment terms and clauses.
Explained different types of loans pertaining to client situations.
Reorganized, streamlined and strengthened operations to maximize performance and profitability in highly competitive markets.
Developed new business and increased sales through targeted market penetration, extensive training, business partnerships and customer relationships.
Attracted new mortgage loan applications by developing relationships within community.
Worked with underwriters to fix application problems and resolve issues.
Public Record Researcher
AEGIS Limited Explorer Building ITPL
Whitefield, Bangalore, India, India
01.2012 - 01.2017
Served customers and followed outlined steps of service.
Resolved problems, improved operations and provided exceptional service.
Supervised work of contracted employees to keep on task for timely completion.
Proved successful working within tight deadlines and fast-paced atmosphere.
Participated in team-building activities to enhance working relationships.
Worked flexible hours; night, weekend, and holiday shifts.
Oversaw daily operations to ensure high levels of productivity.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Developed team communications and information for meetings.
Maintained excellent attendance record, consistently arriving to work on time.
Administration Assistant
THE CHOPRA'S Overseas Education
Bangalore, Karnataka
01.2010 - 01.2012
Bangalore and San City, Property Developers.
Drafted agendas, recorded minutes and created documents for meetings.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
Worked with supervisors and management to maintain status reports and update information for client projects.
Recorded expenses and maintained accounting records.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Managed Access databases converting complex data into easy-to-interpret data.
Scheduled office meetings and client appointments for staff teams.
Organized weekly staff meetings and logged minutes for corporate records.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.