Sagaya Nathan Treza
Team Leader
Summary
Accomplished and energetic Operations Team Lead with a strong background in Banking and Financial institution involving Private Equity, Fast Implementations of Products, Tax, Calculation and Documentation handling for Client Onboarding and Court Orders & Levies (COAL). Excellent Leader and team player, friendly and enthusiastic.
Overview
9
9
years of professional experience
6
6
Languages
Work History
Team Leader
Private Equity
11.2020 - 07.2023
- Managed & Lead the Trade order management team as a Team Leader of the process (Reviewing subscribers information Private Equity) for middle office.
- Worked with Front office investors of diverse locations (SNG, LON, JIB, CDG, MIL, LUX, FRA, HKG) for processing trade orders (Euro 5m-Euro 15m) for clients.
- Set up corporate action events for private equities, including communication of event details to investors and collating votes.
- Performed validation of assets and gathered information from fund representatives and managers.
- Monitored investment trade portal for private equity transfers client's tax documentations, to ensure timely awareness of new developments for stakeholders (law firms and clients).
- Ensured timely approval of large wires by management and supervisors and followed up with custodians/counterparties for failed trades.
- Regularly reviewed key performance indicators, capacity reports, and error logs to ensure operational efficiency.
- Prepared and delivered Management Information System (MIS) reports for management on a regular basis.
- Conducted core middle office operations for Private Equity & Real Estate, including trade booking, amendments, processing, reconciliation, and validation.
- Built and maintained relationships with various counterparts for account setup, unblocking, and late payer proceedings.
- Processed and recorded Capital Calls, Distributions, and Commitments for Private Equity & Real Estate.
- Performs transaction break down analysis; book & process trades manually for Open Ended Real Estate Funds.
- Performs share class switch & liquidation in internal systems as per instruction received from Private Banks.
- Perform cash & stock reconciliation.
- Identifies & rectify the breaks upon identification.
- Assisted various reporting entities and acted as a point of contact for transaction-related queries for investors & CSS.
- Processed legal and platform transfers, liaised with legal firms, and acted as a POC for clients, investors, and bankers on transfer-related matters.
- Process transfers in the internal system to reflect the movement of position from transferor to transferee.
- Analyze historic price adjustments as per platform.
- Process wires through bank payment tool.
- Assist in monthly trade confirmation.
- Manages BAU as maker/checker without dependency
- Provides product overview, application & concept trainings to new joiners.
- Hosted meetings with tech teams, credit teams, and various upstream & downstream teams to address exceptions and streamline processes.
- Implemented process automation strategies to optimize efficiency and productivity.
SME FIT
(Fast Implementation Team) CLIENT ONBOARDING
12.2019 - 11.2020
- Act as the face/representative of the bank to the client, helping them run their business by providing them with a wide range of banking solutions/products by ensuring different aspects like customer Due Diligence, KYC, Risk and Control etc
- By working in collaboration with various teams across the rm.
- Communicating with top management personalities like Eds, VPs, CFOs etc
- Including but not limited to billion-dollar corporations and private banking clients, to understand their corporate needs and setting up customized products and services.
- Exhibited Problem Solving and Decision skills by independently managed implementation issues, escalations, conflicts, and error resolution by working with internal stakeholders.
- Recognized by senior management on multiple occasions for my outstanding performance, received accolades from both multiple clients for consistently delivering exceptional results and achieving multiple 10/10 Client-Satisfaction feedbacks.
- Collaborate with team members on various projects to achieve collective goals.
- Complete Review of the request and proper documentation of required product documents required to implement the product.
- Work closely with US Partners to ensure the initial client contacts are done and take client concerns into consideration and act accordingly.
- Notify client when request is completed and handhold client with any queries or doubts.
FTC - Treasury Services
TS DMO - Create & Capture
03.2019 - 10.2019
- Manage documentation aspects of TS Client onboarding process which includes Scanning and indexing of client documentation package and documentation review.
- Support the execution of Document Inventory Management system (DIMs) automated workflow which includes scanning and indexing of client onboarding documentation.
- Work closely with implementation and Sales colleagues and other team members across regions to maximize performance of DIMs and other client onboarding initiatives.
- Work closely with managers to provide feedback to improve DIMs workflow process.
- Provide administration support, tracking and reporting as required.
- Performance of due diligence process and control-related activities.
- Responsible for meeting client deliverables with a high level of timeliness and accuracy.
- Regular reviews of procedures assuring new processes are documented.
- Adhere to all JPMorgan Chase and department policies.
- Process request efficiently to maintain current portfolio and ensure aged items are escalated appropriately
- Extremely client-focused and result-oriented in approach.
- Reviewing of legal documentation and input of key parameters from the legal documentation into the systems of JP Morgan.
- Examples of such legal agreements are ISDAs, CSA etc
- Effectively monitored and ensured 100% compliance to SLA in TS.
- Actively involved in global meeting to discuss about the current progress of project assigned and any concerns within the process.
Tax Sr. Specialist II
Tax Operations & Oversight
11.2016 - 06.2018
- Verification of reviewing and validating IRS Forms, Tax documents & ID's.
- Certification of accounts subject to Federal Income Tax Withholding.
- Validating W9 & W8 Tax Forms for US and Non-US customers which avails Tax benefits for them.
- Tax Certification on Non-US (W8) and US (W9) citizens based on available documents for Tax purpose on FATCA Regulations
- Certify accounts of Retail customers based on Tax document and ID's & complete the due diligence reviews for JPMC customers while adhering to KYC and AML standards.
- Research specific and fundamental elements of each case.
- Collect information from branch personnel and customers.
- Holds the knowledge of information reporting relating to 1099/1042-s and Tax withholding and understanding of FATCA requirements.
- Identified methods of improvements in process to reduce turnaround time to mitigate process gaps to enhance customer experience.
- Identified all the process deviations and exceptions on time and escalated to Management for further action.
- Efficaciously worked towards confirming that Forms W9/W-8BEN was completed accurately and in accordance with bank policies as well as ensured compliance with Federal Tax Withholding & of IRS Tax Forms of W8's series W8-BEN, W8-BEN-E, W8-ECI, W8-EXP and W8-IMY.
- Risk assessment is determined by conducting research of customer records, verification of account purpose and legitimacy and analysis of transaction activity
- Proactively certified both customer and account status in accordance with tax withholding requirements
- Preparing and presenting various weekly & monthly MIS reports pertaining to process.
- Effectively monitored and ensured 100% compliance to SLA in Tax Operations.
- Responsible for training new hires and providing the performance feedback to the Management.
- Responsible for conducting the Quality Check for various functions within the process and provide the necessary feedback or coaching.
- Strict adherence to guidelines & procedures to ensure zero or wrong work returns attributable to the process.
- Actively involved in various projects such as, ALM testing, Taxport production validation, 1042-S data validation, Liability correction, Annual mailing testing & Exception Manager Conversion.
- Active initiative in PMR committee, R&R committee, Continuous Improvement & various other centre wide events and activities across the department.
Team Member – COAL
Court Orders & Levies
03.2014 - 10.2016
- Working on account situation with regards t Notices, Levies, and/or Court Orders, hold placement and/or release of payout instructions in accordance with local, state and federal guidelines.
- Investigate and review transactions of customer accounts with KYC policies.
- Attending to client's concerns & complaints and undertaking steps for effectively resolving them
- Confidentiality standards & Operate within agreed business SLAs.
- Manage multiple projects and able to determine project urgency in a meaningful and practical way.
- Have been providing coaching and guidance on all aspects of necessary processes.
- Have been involved in training new joiners and ensuring complete knowledge transfer on the process.
Education
BBM (HR) -
St. Anne's Degree College For Women's
Bangalore 04.2001 -
PUC -
Maria Niketan PU College
Bangalore 04.2001 -
SSLC -
Christ King Public School
Bangalore 04.2001 -
Skills
Leadership:
Planning & Delivery
Communication & Executive
Presentation Persuasion & Influence
Skills:
Organizing Learning Catalyst
Problem-solving
Coaching and mentoring
Risk assessment
Project management
Time management
MS office
Awards
- Best performer of the month in all regions CCBSI,NE,GW & other regions by onshore team.
- Awarded Rookie of the Year for Q1 2020.
- Best performance of the month, ACE award for being consistent performer and team player.
- Bagged Catalyst award for Innovative idea's and Process enhancements.
- Achieved Zing performer of the month.
- Achieved Super Nova award's.
- Received 5 Keys recognitions from Management.
- Won 4 GEM awards for overall performance in cultural activities.
- Part of various philanthropy activities in JP Morgan such as Good Works, Lake cleaning, Women in Network & Helping hand.
Disclaimer
I do hereby declare that the above-mentioned information is true & correct to the best of my knowledge.
Timeline
Team Leader
Private Equity
11.2020 - 07.2023
SME FIT
(Fast Implementation Team) CLIENT ONBOARDING
12.2019 - 11.2020
FTC - Treasury Services
TS DMO - Create & Capture
03.2019 - 10.2019
Tax Sr. Specialist II
Tax Operations & Oversight
11.2016 - 06.2018
Team Member – COAL
Court Orders & Levies
03.2014 - 10.2016
BBM (HR) -
St. Anne's Degree College For Women's
04.2001 -
PUC -
Maria Niketan PU College
04.2001 -
SSLC -
Christ King Public School
04.2001 -
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