Summary
Overview
Work History
Education
Skills
Software
Interests
Certification
Timeline
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Sageer Parkar

Sageer Parkar

Senior Process Manager
Navi Mumbai

Summary

Dedicated Process & Project Management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

Senior Process Manager

CACTUS Communications
Mumbai
03.2020 - Current
  • Evaluated impact of process change on overall operation and determined return on investment.
  • Improved efficiency and effectiveness of performance and management of processes across departments.
  • Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
  • Analyzed steps of activities to discern existence of business processes for formalization.
  • Work on multiple projects along with other stakeholders within the organization to improve the efficiency of daily operations and processes.
  • Manage timelines and operations of high revenue projects from key clients from across the globe.
  • Manage contractual and freelance editor’s invoicing queries and operations and ensure that they receive their payouts on time.
  • Work with a dynamic team to assess client requirements and match their manuscripts with the most suitable editors.
  • Coordinate with in-house and freelance editors across the globe to ensure that assignments are accepted and returned on time.
  • Answer process related queries from freelancers.
  • At times, assume the role of a client manager, which will involve confirming jobs and responding to client emails.
  • Find ways to improve the operational efficiency of the system.
  • Mentoring new team members.
  • Work with the team to create and implement new work flow management processes.

Process Coordinator

CACTUS Communications
Mumbai
01.2015 - 03.2020
  • Identified inefficiencies and improvement opportunities to provide advice and support documentation for evaluation of initiative opportunities.
  • Supported internal and external stakeholders to complete business processes.
  • Prepared business cases and detailed business requirements for measurement of project benefits.
  • Cultivated professional working relationships with peers and supervisors.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Work with a dynamic team to assess client requirements and match their manuscripts with the most suitable editors.
  • Coordinate with in-house and freelance editors across the globe to ensure that assignments are accepted and returned on time to the client.
  • Answer queries from freelancers.

Project Coordinator

Packt Publishing
Mumbai
07.2013 - 01.2015
  • Coordinated presentations for customers and project members to detail project scope, progress and results.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Created job files for each project and maintained current data in each file.
  • Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Kept corporate and client information confidential, adhering to data safety measures.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • To help the editorial team meet deadlines and use resources efficiently.
  • To ensure the smooth and timely flow of work between different stages of the editorial process.
  • Working with internal stakeholders as well as external stakeholders.
  • Maintaining excellent communication, coordination, and managing various projects at the same time.

Project Coordinator

Firefreeze Establishment
Dammam
03.2012 - 03.2013
  • Coordinated presentations for customers and project members to detail project scope, progress and results.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Photocopied, distributed and emailed documents to project managers.
  • Responded to requests for information on materials to inquiring parties.
  • Created job files for each project and maintained current data in each file.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Providing customer service.
  • Maintaining excellent and timely communication with clients.
  • Coordinating and gathering necessary technical information from clients.
  • Preparing project cost estimates.
  • Preparing technical data for different projects.
  • Managing multiple projects simultaneously.

Education

SECONDARY SCHOOL CERTIFICATE -

Maharashtra State Board
Mumbai
06.2005 - 03.2006

HIGHER SECONDARY SCHOOL CERTIFICATE - Science

Maharashtra State Board
Mumbai
06.2007 - 02.2008

Bachelor of Science - Information Technology

University of Mumbai
Mumbai
06.2010 - 03.2011

Skills

    Problem-Solving

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Software

MS Word

MS Excel

MS Teams

MS Outlook

Interests

Watching sports

Watching documentries

Playing football

Cycling

Traveling

Certification

Pursuing Google Project Management: Professional Certificate Course

Timeline

Pursuing Google Project Management: Professional Certificate Course

05-2022

Senior Process Manager

CACTUS Communications
03.2020 - Current

Process Coordinator

CACTUS Communications
01.2015 - 03.2020

Project Coordinator

Packt Publishing
07.2013 - 01.2015

Project Coordinator

Firefreeze Establishment
03.2012 - 03.2013

Bachelor of Science - Information Technology

University of Mumbai
06.2010 - 03.2011

HIGHER SECONDARY SCHOOL CERTIFICATE - Science

Maharashtra State Board
06.2007 - 02.2008

SECONDARY SCHOOL CERTIFICATE -

Maharashtra State Board
06.2005 - 03.2006

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Sageer ParkarSenior Process Manager