Sagnik Chattopadhyay
Kolkata,WB
Summary
Dynamic Associate Technical Consultant L1 with a proven track record of more than three years at Wipro Limited, specializing in application support for client Bank of Baroda and State Bank of India for application Fusion Trade Innovation. Excelled in resolving issues, SQL and client communication, enhancing system performance and security. Achieved significant improvements in application support through change requests and server management, demonstrating a blend of technical expertise and interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate Technical Consultant
Wipro Limited
06.2021 - Current
- Onsite production support(Technical) for client Bank of Baroda(Finastra-Banking services) from October 2023 to current and client State Bank of India from June 2021 to September 2023 at client location in Mumbai
- Good domain knowledge in areas of international trade finance products, foreign remittances.
- Have worked on banking product FTI(Finastra) and effectively handled client interactions.
- Expertise in Finastra domain
- Writing and executing SQL queries for hurdles faced by bank.
- Identified and fixed issues with customer deployments. Improved systems with addition of new features and infrastructure through change requests.
- Maintained servers and systems to keep applications fully operational during peak periods and monitored system performance to identify potential issues. Also assisted in development of system security protocols.
Education
Bachelor of Technology - Computer Science And Engineering
University of Engineering And Management Kolkata
Kolkata06-2021
ISC - Science With Computer
Methodist Church School
Kolkata, India03-2016
ICSE -
Don Bosco School
Liluah, Kolkata,India03-2014
Skills
- Fusion Trade Innovation (Technical and Functional)
- SQL
- Java development
- HTML
- Javascript
- Microsoft Office
- Client communication
- Software Development and Testing
- Server Management
- Weblogic
- Requirements Gathering
- Application support
- Performance Optimization
Certification
- Cloud Computing(Basics) from Tata Consultancy Services
- Certified Ethical Hacker(CEH) from SAS Securitas Group
- Microsoft AI Classroom Series from Microsoft
- Internet of Things from UEM Kolkata
- Enhancing Soft Skills and Personality from NPTEL
- Robotics Science and Sensor Systems from Distronix
Hobbies
My hobby is painting for which I have received multiple awards and recognitions.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Bengali
Advanced (C1)
Timeline
Associate Technical Consultant
Wipro Limited
06.2021 - Current
Bachelor of Technology - Computer Science And Engineering
University of Engineering And Management Kolkata
ISC - Science With Computer
Methodist Church School
ICSE -
Don Bosco School
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