Sagrika
Summary
Project manager with 5+ years of experience in data analytics and data engineering, focused on delivering high‑impact solutions for banking and media clients. Skilled in Agile methodologies, cross‑functional stakeholder management, and end‑to‑end project execution, with expertise in optimizing data workflows and enhancing business decision‑making.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PROJECT MANAGER
EXL
07.2024 - Current
- Leading team of 10+, developing 12+ processes across 4 functions for US OTT platform, ensuring quality-driven deliverables in 25% less time
- Directed cross-functional teams, managed high-impact projects & fostered collaboration among business, finance & data engineering teams
- Led the creation & optimization of Airflow pipelines for high-profile events (Olympics, NFL), achieving 100% accurate & real-time KPI reporting
- Engineered new workflows, dashboards, & automation, boosting team productivity by 20%, enhancing performance, & reducing costs by 15%
ASSISTANT PROJECT MANAGER
EXL
06.2022 - 06.2024
- Led a team in building data quality model to ensure accuracy & integrity across datasets, enhancing data reliability & informed decision-making
- Pioneered data bifurcation process based on metrics (platform, partner) improving customer segmentation & targeted marketing strategies
- Conducted cross-device analysis of user sign-ups using SQL & BigQuery driving tailored campaigns that increased paid subscriptions by 54%
- Enhanced notification optimization process for email & push notifications, resulting in a 38% rise in viewership & a 21% uptick in auto-renewals
- Developed a comprehensive Tableau dashboard for marketing, visualizing key metrics enabling quicker & data-driven decision-making
MANAGEMENT INTERN
Rakuten
01.2022 - 04.2022
- Collaborated in CEO's office, led data management initiatives & data intake automation, resulting in streamlined workflows & reduced errors
- Achieved savings of 5 FTE hours/day by defining, structuring, standardizing & automating data management, using VBA & Excel
INTERN
Leena.Ai
05.2021 - 07.2021
- Collaborated with clients & bot development team, from planning to UAT, crafting a Project Charter & overseeing early testing for alignment
- Aided project management team in gathering requirements, structuring workflow & designing a Jira dashboard for improved task tracking
- Developed an SOP for an HR chat bot, reducing onboarding time and costs by streamlining the user experience for employees and clients
CONSULTANT I
EXL
07.2017 - 08.2020
- Monitored high-volume transactions in pre-legal delinquency cycles utilizing roll rate analysis to predict and reduce credit losses by 15%
- Recovered R150 million of outstanding balances by identifying 40k accounts eligible for debt counseling of a leading South African bank
- Optimized debt sale pricing on written-off accounts, to be debts sold, leading to the collection of R26 million 7% of the outstanding balance
- Predicted R110 million worth transactions enabling the sale of charged-off personal loans and recovering 20% of the charged-off balance
- Automated Portfolio Quality Review & data quality processes, saving over 1,400 man-hours & 2 FTEs cost of $72k annually using VBA & Excel
Education
MASTER OF BUSiNESS ADMiNiSTRATiON -
DEPARTMENT OF MANAGEMENT STUDIES, IIT DELHI
04.2022
B.TECH - ELECTRONiCS & COMMUNiCATiON ENGiNEERiNG
NATIONAL INSTITUTE OF TECHNOLOGY JALANDHAR (NITJ)
05.2017
Skills
- Project Management
- Project planning and development
- Stakeholder Management
- Agile Project Management
- Leadership & Teamwork
- Strategic Planning
- Requirement Gathering
- SQL
- Tableau
- Airflow
- Data Analysis
- Data Modelling
- Data Transformation
- MS Office
- SAS
Certification
- Data Engineer Associate Certification, Databricks, 2024
- The Genius Award, EXL, 2023
- Shining Star Award, EXL, 2019
Timeline
PROJECT MANAGER
EXL
07.2024 - Current
ASSISTANT PROJECT MANAGER
EXL
06.2022 - 06.2024
MANAGEMENT INTERN
Rakuten
01.2022 - 04.2022
INTERN
Leena.Ai
05.2021 - 07.2021
CONSULTANT I
EXL
07.2017 - 08.2020
B.TECH - ELECTRONiCS & COMMUNiCATiON ENGiNEERiNG
NATIONAL INSTITUTE OF TECHNOLOGY JALANDHAR (NITJ)
MASTER OF BUSiNESS ADMiNiSTRATiON -
DEPARTMENT OF MANAGEMENT STUDIES, IIT DELHI
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