Sahabuddin Siddqui

• Developed strong working relationships with staff, fostering a positive work environment.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Manage projects and ensure tasks are completed on time
• Communicate with clients and other employees, both verbally and in writing
• Resolve complaints and internal disputes
• Develop and maintain relationships with clients, and identify target accounts
• Create and implement sales strategies to meet revenue goals

• Handling customer complaints and concerns, and ensuring customer needs are met

• Cashiers process transactions using cash, credit, checks, or other payment methods.

• Collect payments and give change.

• Monitoring stock levels, ordering new merchandise,

• Identifying and resolving problems as they arise

• Creating and implementing sales strategies to increase revenue

• Creating store policies and marketing programs

• Ensuring compliance with agreed guidelines

• Ensuring store revenue and cost targets are met

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Supervised guests at front counter, answering questions regarding products.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.