Sahal Riyas
Overview
5
5
years of professional experience
Work History
Tech-Ops Engineer
Arbor Education
08.2023 - Current
- NET and Java applications debugging and Log analysis
- Managing 3rd line Support for .NET application
- DevOps practices and infrastructure management
- Troubleshooting customer issues and incident management
- Handling live deployments and patches in cloud
- Worked with School software and Finance applications
- Automation of routine tasks via shell scripting, PowerShell
- Azure Cloud Support and monitoring for Live and pre-production
- Creating SQL queries and fixing data issues
- Applying OS and Cumulative patches
- Ensuring timely license renewals and updates in cloud and monitoring tools
- Setting up new alerts and dashboards in Azure and AWS
Senior Systems Engineer
RM Education Solutions PVT LTD
02.2023 - 08.2023
- Rd Line application support and infrastructure operations Site reliability engineering and incident management Addressing standard requests and service calls Database and application monitoring and management Working on Azure, AWS infra related issues Carrying out live deployments, changes and OS Patching Created custom Dashboards for monitoring in Azure, AWS Setting timely alerts for monitoring.
Support Engineer
NeST Digital PVT LTD
08.2021 - 01.2023
- AWS migration Activities from physical and virtual machines
- Administrating and monitoring different cloud infrastructure
- Server monitoring and troubleshooting in Linux
- Software, Firewalls, VPN and patch management
- Creating EC2 servers and Deploying applications into it
- RDS, EC2 and VPC cost management
- Timely movement of On premise servers into cloud(AWS) Managed Database movement and Cassandra Servers Zero downtime completion of project Setting up cloud Infrastructure (EC2, RDS, S3 Buckets, Application gateways)
Jr. Technical support
01.2020 - 06.2021
- Addressing user tickets in software, hardware and networking
- Creating technical reports for clients
- Follow up with clients to ensure their system is functional.
Education
BTech - Computer Science & Engineering
APJ Abdul Kalam Technological University
2019
Skills
- Technical Skills
- AWS
- AWS DevOps
- NET
- SQL
- Shell Scripting
- Azure
- Azure DevOps
- Monitoring tools such as Zabbix, Opsgenie, JIRA, Uptrends, Redgate, Icinga, Grafana, Prometheus
- Linux
- MS Office
- Google workspace
- M365
- Java and Php basics
- PHP
- HTML
- Personal Skills
- Time Management Critical thinking
- Leadership Quality Communication
- Language
- English Malayalam Tamil Hindi
Accomplishments
- Experienced Tech-Dev Ops engineer with a demonstrated history of working in the information technology and services industry for around 5 years
- The skilled administrator of cloud and on-premise infrastructure
- Concentrated in AWS and Azure
- Other areas of expertise include in .NET, DevOps, Linux, SQL
- Very keen to learn new technologies.
Timeline
Tech-Ops Engineer
Arbor Education
08.2023 - Current
Senior Systems Engineer
RM Education Solutions PVT LTD
02.2023 - 08.2023
Support Engineer
NeST Digital PVT LTD
08.2021 - 01.2023
Jr. Technical support
01.2020 - 06.2021
BTech - Computer Science & Engineering
APJ Abdul Kalam Technological University
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