SAHAM UDDIN KHAN

· Sales Volume & Target Achievement: Successfully achieve planned sales volumes and targets for MS, HSD, Lubricants, and NFR products across the territory.

· Business Development Implement annual sales plans and strive to meet or exceed the ABP targets.

· Target Setting: Set and monitor sales targets for MS, HSD, Lubricants, and NFR for the entire territory, ensuring alignment with corporate objectives.

· Retail Outlet Support & Promotions: Provide comprehensive support to Retail Outlets, ensuring adequate stock levels and implementing promotional activities. Monitor product indenting to prevent stockouts and liaise with supply points for timely deliveries.

· Government Liaison & Statutory Approvals: Engage with government agencies to obtain necessary statutory approvals and licenses. Liaise with District Magistrate’s office, Metrology, and PESO departments for smooth processing of NOCs and licenses.

· Retail Outlet Inspection & Compliance: Regularly inspect retail outlets to ensure compliance with safety, regulatory, and company standards. Conduct routine monthly inspections to maintain high maintenance and operational standards.

· Quality & Customer Satisfaction: Maintain high standards of Quality & Quantity (Q&Q) across all retail outlets. Address and resolve customer complaints promptly, conducting surprise checks and sampling to ensure satisfaction.

· Franchisee Management: Hold regular meetings with franchisees to address issues and advise on staff appointments and safety standards. Resolve channel conflicts and foster strong, collaborative relationships with franchisees.

· Vendor & Competitor Liaison: Maintain positive relationships with vendors and their activities. Ensure timely installation and minimal downtime by following up with equipment vendors.

· Training & Development: Identify training needs for franchisees and forecourt staff and conduct on-site training sessions. Recommend franchisees and staff for further company-provided training to enhance skills and performance

• • Managed primary and secondary sales for All segments like passenger & commercial tyre segments. Like PCR, TBR, TBB, LCV, 2W, SC, FARM, OTR
  • Handled dealer and distributor network across assigned territory to ensure coverage and business growth.
  • Conducted demand forecasting, sales planning, and inventory management.
  • Implemented promotional schemes, retail branding, and customer engagement activities.
  • Developed strong market intelligence to track competitor activity and suggest counter-strategies.
  • Achieved monthly and quarterly sales targets consistently.
  • Managing services operation with focus on implementing policies & procedure as well as developing and streamlining systems.
  • Increasing and ensuring dealers satisfaction by maintaining excellent Turnaround Time (TAT) w.r.t delivery and standard services quality norms.

• Develop sales initiatives like Dealer/End-user Seminars, Technical presentation, Training modules for respective stakeholders.
• Development of MTC (Michelin Truck Centre)
• Manage and steer Sales in the assigned territory.
• Identifying potential business partner for Inorganic growth and opening of Dealer throughout the assigned region.
• Ensuring quality manpower retention across the entire format and all the counters.
• Promotional activity to promote product in the market.
• Vehicle Tracking Card update on regular basis to gain KPI
• Claim tyre inspection and claim settlement.
• Appointed new dealers in upcountry market where there was no existence of Michelin earlier.
• Developed new dealership network in upcountry market of Indore, where appointed 6 new dealers and distributers.
• New growth given to the upcountry market business.
• Appointed first MICHELIN TRUCK CENTER (MTC) of Madhya Pradesh at Indore.
• Successfully conducted customer meets seminars at Indore and Upcountry market.
• Promoted as a Sales Manager on basis of overall skills: Initiative, Customer centricity, Process Orientation, Communication, Analytical Ability, Team Handing.