Summary
Overview
Work History
Education
Skills
Personal Information
Dob
Timeline
Generic

Sahana M

Personal Secretary
Bangalore

Summary

Results-oriented professional with over 12 years of experience in Office Administration, Facility Management, and Secretarial roles. Proven track record in Customer handling, Vendor management, Facility coordination, and adherence to organizational procedures. Skilled in service quality assurance, on-time delivery, and cost-effective resource management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in [Software] and correspondence management.

Overview

12
12
years of professional experience
3
3
Languages

Work History

Personal Assistant - MD and Office Coordinator

Phapa Technologies Pvt Limited
  • Screen and direct phone calls, manage correspondence
  • Oversee office environment, manage tasks and communications
  • Arrange travel (air, train, cab), schedule appointments, and maintain calendar
  • Process invoices, payments, and receipts in coordination with accounting departments
  • Work with accounting departments to process invoices, make payments, and track receipts.

Personal Secretary to Company Chairman & MD

Gardencity Realty Pvt Ltd
3 2021
  • Manage Chairman/MD calendars and schedule meetings
  • Coordinate travel arrangements and itineraries
  • Liaise with departments and organize conferences/events
  • Assist with email and communication management
  • Prepare reports, bank statements, and reimbursement documents
  • Coordinating with Legal team for drafting, sale deed Agreements etc
  • Maintain confidentiality and act as a liaison between executives and other departments.

Asst Manager - Admin

Casa Grande Garden City Pvt Ltd.
02.2016
  • Provide administrative support for efficient office operations and employee support
  • Manage front office, Schedules and oversees cleaners, Janitors, workplace hygiene, vendor relationships, billing, and budget tracking
  • Coordinate and Work with HR for onboarding Process and IT team to set up offices and cubicles for new hires
  • Coordinate office assistance, housekeeping, security, and drivers and Conduct performance reviews
  • Identify cost-effective vendors, handle employee queries, and manage reimbursements
  • Facilitate smooth migration to SAP billing module, achieve 4% reduction in office spending.

Admin Assistant and Coordinator

Harman International Pvt ltd
04.2010
  • Assisting Front office, supporting regular office operations, screening phone calls and scheduling internal meetings
  • Organize meetings and meeting schedules for each department
  • Perform clerical duties, such as filing, faxing, answering phone calls, and responding to emails
  • Coordinating with vendors, handle employee queries, and manage reimbursements
  • Facilitate smooth migration to SAP billing module, achieve 4% reduction in office spending.

Guest Relation Assistant Manager

Century Real Estate Pvt Ltd.
08.2020 - 02.2021
  • Welcome guests in a friendly and professional manner
  • Address and escalate customer complaints, support CRM and Sales teams
  • Provide information about facilities, programs, and services
  • Coordinate communication between guests and staff, ensuring prompt resolution of concerns
  • Coordinate with sales team and handle customer queries at sites
  • Held responsibility for coordinating team activities and managing projects.

Facility Helpdesk Assistant

Nokia Siemens Networks Pvt Ltd (Walsons)
- 04.2013
  • Provide a friendly and professional point of contact for customers for any queries or concerns
  • Liaise with relevant Contract staff and subcontractors in relation to all aspects of service desk requirements and that required information is returned in a timely manner
  • Respond to queries, amend data and re-issue tasks as required
  • Handling Facility workplace tool (i.e.) my workplace as helpdesk (facility helpdesk) on CITRIX application and generating reports like Daily, weekly, & Monthly
  • Coordinating with HR for interview candidate
  • Identify cost-effective vendors, handle employee queries, and manage reimbursements
  • Maintain office supply inventories
  • General clerical duties including photocopying, fax, and mailing
  • Coordinate maintenance of office equipment.

Executive - Admin Assistant

WEP Pheripherals Limited
12.2008 - 03.2010
  • Answering and direct phone calls
  • Develop and maintain a filing system
  • Book travel arrangements, Accommodations for employees
  • Organize and schedule appointments and meetings
  • Maintain contact lists, Book conference calls, rooms, taxis, couriers, hotels, etc
  • Cover the reception desk when required
  • Order office supplies and Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Handling Petty cash, Company Vehicle parking & Maintenance
  • Visiting cards of Employees
  • Employees Mobile, Medical Bill Claim & Approval All Vendor Bills & Approval.

Education

High School Diploma -

Impact Polytechnic College
Bangalore
04.2001 -

Skills

Cost-effective Vendor Identification & Management

Strong Decision Making & Problem-Solving

Building Rapport & Trust Quickly

Prioritization & Time Management

Working Under Pressure & Meeting Deadlines

Budget Tracking & Monitoring

Effective Coordination with Cross-functional Teams

  • Efficient note-taking
  • Strong Communication Skills
  • Task Prioritization
  • Multitasking and Organization
  • Vendor Relationship Management
  • Microsoft Office proficiency
  • Adaptability and Flexibility

Personal Information

  • Father's Name: Muthoji Rao. N
  • Marital Status: Single

Dob

11/20/85

Timeline

Guest Relation Assistant Manager

Century Real Estate Pvt Ltd.
08.2020 - 02.2021

Asst Manager - Admin

Casa Grande Garden City Pvt Ltd.
02.2016

Admin Assistant and Coordinator

Harman International Pvt ltd
04.2010

Executive - Admin Assistant

WEP Pheripherals Limited
12.2008 - 03.2010

High School Diploma -

Impact Polytechnic College
04.2001 -

Personal Assistant - MD and Office Coordinator

Phapa Technologies Pvt Limited

Personal Secretary to Company Chairman & MD

Gardencity Realty Pvt Ltd
3 2021

Facility Helpdesk Assistant

Nokia Siemens Networks Pvt Ltd (Walsons)
- 04.2013

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