SAHANA MEDARA
Bangalore
Summary
Dynamic retail operations manager with a proven track record at Arvind Fashions, achieving 128% of sales targets and enhancing profitability through strategic P&L ownership and cost optimization. Experienced in omnichannel fulfillment and stakeholder management, driving significant revenue growth and operational excellence. Proficient in advanced Excel and Power BI for data-driven decision-making.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager - Retail Operations Arrow
Arvind Fashions
Bangalore
12.2024 - Current
- Delivered 128% of FY25 sales targets (₹71 Cr GSV) across East-region EBOs and digital channels through assortment planning, VM consistency, offer design, manpower productivity, and localized marketing.
- Improved profitability by 0.5 pp via monthly P&L reviews, recovery of ₹80 L booking errors, and process alignment across finance, supply chain, and retail operations.
- Scaled omnichannel fulfillment to 132 stores, reducing order rejection rate by 40% (to 2.3%) through SOP standardization and cross-functional coordination.
- Delivered ₹35 L institutional revenue in 20 days by launching a campus-exclusive uniform program for IIMs.
- Designed and implemented a Store Managers’ Leadership Program to strengthen store execution and operational rigor.
Club A - Retail Strategy & Operations
Arvind Fashions
08.2024 - 12.2024
- Standardized luxury service, grooming, and tailoring SOPs across Club A stores.
- Designed performance-linked incentive and Hall of Fame frameworks to encourage high-value transactions and consistent target achievement across brands.
- Defined stock guidelines, category mix, and price-band architecture for the Club A Trichy launch, aligned to local customer demand and assortment ROI.
Manager Trainee-USPA Kids Planning & Merchandising
Arvind Fashions
Bangalore
05.2024 - 08.2024
- Provided data-backed assortment and replenishment recommendations through region-wise, store-wise, and style-wise performance analysis across 60+ EBOs, improving sell-through by 4.4 pp and revenue projections by 3.3%.
- Conducted competitor benchmarking to identify pricing, design, and assortment gaps.
- Led end-to-end execution of Junior’s Fashion Week (40 looks, 25 models), driving a 15% WoW increase in store traffic.
Education
Post Graduate Diploma - Management - Marketing & Strategy
Indian Institute of Management
Tiruchirappalli08-2024
Bachelor of Engineering - Electronics & Communication
JSS Academy of Technical Education
Bangalore08.2020
Skills
- P&L Ownership
- Cost Optimization
- Pricing Architecture
- Assortment & Merchandising Strategy
- Retail & Digital Operations
- Omnichannel Fulfillment
- SOP Governance
- Customer Experience Strategy
- Stakeholder Management
- Advanced Excel
- Power BI
- SQL
Certification
- Lean Six Sigma Green Belt
- Google Data Analytics
- Tableau
- Advanced Excel & Power BI
- SQL
Languages
- Hindi
- Telugu
- Kannada
- English
Hobbies
Business podcasts, badminton, exploring food
Timeline
Manager - Retail Operations Arrow
Arvind Fashions
12.2024 - Current
Club A - Retail Strategy & Operations
Arvind Fashions
08.2024 - 12.2024
Manager Trainee-USPA Kids Planning & Merchandising
Arvind Fashions
05.2024 - 08.2024
Post Graduate Diploma - Management - Marketing & Strategy
Indian Institute of Management
Bachelor of Engineering - Electronics & Communication
JSS Academy of Technical Education