Sahana R
IT Team Lead
Summary
Adept at driving technological advancements and enhancing system security, my tenure at Citicorp Services India Private Limited showcased my ability to mentor teams and streamline application integration. Expert in Microsoft SharePoint and proficient in risk management, I excel in delivering innovative solutions that propel organizational growth. My collaborative approach and problem-solving skills have consistently improved user experiences and operational efficiency. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Overview
12
12
years of professional experience
Work History
IT Senior Officer
Citicorp Services India Private Limited
04.2019 - Current
- Conducted thorough risk assessments to identify potential vulnerabilities in the IT environment while recommending proactive measures to mitigate threats.
- Championed seamless integration of new applications into existing systems through meticulous planning, testing, documentation, and deployment processes.
- Mentored junior team members through ongoing training programs and professional development opportunities.
- Evaluated emerging technologies to recommend potential investments in hardware or software that would benefit the organization''s goals.
- Delivered high-quality service to end-users by resolving technical issues quickly and accurately, minimizing disruptions to daily workflows.
Senior Technical Analyst
Infosys Ltd.
02.2013 - 04.2019
- Managed multiple projects simultaneously, ensuring timely completion and adherence to set budgets.
- Improved overall user experience within internal systems through rigorous usability testing leading up to final product launch.
- Aligned technology initiatives with organizational goals to drive growth and competitiveness within the market space.
- Resolved critical issues by conducting root cause analyses, developing corrective action plans, and preventing future occurrences.
- Collaborated with cross-functional teams to develop innovative technology solutions for business needs.
Education
Bachelor of Engineering - Electronics And Communications Engineering
04.2001 -
- 9.2 CGPA
Higher Secondary -
04.2001 -
- Scored 92.8 %
Skills
Microsot Sharepoint 2010 , 2013 & 2016 Online & Onpremise
Additional Information
Currently pursuing M.Tech in Artificial Intelligence & Data Science Engineering with IIT Patna. Will complete this degree by 2026.
Languages
English
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)
Interests
Data Analysis & Manipulation
Timeline
IT Senior Officer - Citicorp Services India Private Limited
04.2019 - Current
Senior Technical Analyst - Infosys Ltd.
02.2013 - 04.2019
University College of Engineering - Bachelor of Engineering, Electronics And Communications Engineering
04.2001 -
Sri Sundareshwara Vidhyasala Matric Hr Sec School - Higher Secondary,
04.2001 -
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