Sahana Suresh
Bengaluru
Summary
Detail-oriented and strategic QA Manager with 11+ years of experience in mobile, web, and API testing. Skilled in leadership, automation, and AI-driven quality engineering to ensure product excellence in fast-paced, innovation-driven environments
Overview
12
12
years of professional experience
Work History
QA Manager
CRED
04.2023 - 04.2024
- Led a team of 7+ QA, across multiple PODs, fostering quality ownership and ensuring consistent, on-time sprint deliveries
- Defined testing strategy, set sign-off criteria, and streamlined QA documentations which improved team productivity by 30%
- Owned release management of App, drove cross-POD collaborations, unblocked teams, ensuring 100% production readiness to reduce post-release defects significantly
- Created and maintained tracking and reporting dashboards improving QA visibility and reducing triage time by 30%
- Mentored and conducted regular 1:1s with team members, established development plans for underperforming staff
- Led automation initiatives covering 80% of P0 regression cases, reducing manual testing efforts by 20%
- Acted as key decision-maker during sprint planning, execution, and production sign-offs
- Led retrospectives and captured team action items to improve sprint cadence
- Owned hiring and onboarding for QA interns, streamlined their integration into the workflow and ensured consistent output during internship
SDET 3
CRED
04.2021 - 03.2022
- Defined QA strategies across Store, Travel, and Win PODs, achieving wide test coverage across functional, non-functional, network, and OS compatibility scenarios
- Led automation initiatives covering 80% of P0 regression cases, reducing manual testing efforts by 20%
- Acted as part-time Release Manager, contributed to 100% on-time delivery of app releases by proactively managing sprint progress, stakeholder alignments, and production readiness activities
- Proactively reviewed PRDs and raised early risk flags on 90% of critical features, enhanced customer-centric testing leading to zero major production incidents over multiple releases
- Mentored new joiners and junior QAs, reduced onboarding time by improved playbooks, knowledge transfer, and training sessions
- Successfully synced with Devs, PMs, Backend QAs, and Campaign teams, resolved environment and release dependencies ahead of deadlines for sprints
- Participated in hiring and contributed to growing the QA team with ownership-driven engineers
- Enabled smoother sign-offs, reduced slippage rates, improved release quality, and fostered a high-ownership QA team culture with minimal escalations and faster delivery
SDET 2
CRED
11.2019 - 04.2020
- Executed end-to-end testing for consumer app, achieving coverage across functional, regression, and device compatibility
- Automated sanity cases for key modules in app, reducing manual effort and improving release cycle efficiency
- Owned mobile release quality, cutting defect detection time through early feedback and proactive risk flagging
- Established best QA practices (dashboards, Jira workflows, release notes) to streamline visibility and ensure production stability
- Mentored junior QAs and contributed to team onboarding, driving faster ramp-up and consistent delivery with zero critical production bugs
SDET 2
Halodoc Technologies
09.2018 - 11.2019
- Developed and maintained test plans, test cases, and test scripts for manual and automation testing for Consumer, Doctor and Pharmacy app
- Led Android app automation using Cucumber-Appium framework and Extent Reports for detailed test reporting
- Collaborated with DevOps to create a CI/CD pipeline for seamless automation integration
- Wrote feature files for Behaviour Driven Development (BDD) using the Cucumber framework
- Tested apps across multiple OS and Network modes, ensuring broad compatibility
- Inspected app database and network calls with Stetho for backend validation
- Owned end-to-end feature testing, ensuring timely delivery of high-quality features through coordination with cross-functional teams
- Analyzed and debugged backend issues using Charles Proxy and Burp Suite
- Monitored app performance in Production via Fabric to track crashes and performance issues
- Mentored new team members, contributing to team growth and knowledge sharing
SDET 1
Ola (ANI Technologies Pvt. Ltd)
03.2016 - 09.2018
- Performed manual and automation testing on Ola consumer app (Android/iOS) using Appium, Java, TestNG, and managed test cases on Zephyr
- Conducted API testing via Postman and backend debugging using Charles Proxy and Burp Suite
- Executed non-functional testing for app performance (battery usage, launch time) and tracked issues via JIRA, collaborating closely with product and development teams
- Led mentorship for junior testers and contributed to onboarding and knowledge transfer
- Tested driver onboarding dashboards and partner inventory systems through functional, UI, regression, and data migration testing on web platforms
Software Engineer
EdgeVerve (Infosys)
10.2012 - 03.2016
- Worked on Finacle(core banking product) implementation, customization, support for the clients
- Provided code fix for the bugs reported by the bank suite, followed by Unit Testing at the offshore
- Customized and supported Finacle core banking product
- Fixed production bugs, implemented API development, and executed unit testing
Education
Bachelor of Engineering -
RNSIT
Bangalore01-2012
Skills
AI & ML Tools
Mobile, Web and API testing
BrowserStack
Cursor
Java
Appium
Cucumber (BDD)
TestNG
Selenium
RestAssured
IntelliJ
CI/CD
Sequel Pro
Postman
Charles Proxy
Burp Suite
Firebase
Fabric
Stetho
Jira
Maven
MySQL
Zephyr
TestRail
GitHub
Release Management
Extent Reports
Mixpanel
Agile
Shift-Left Testing
Risk-Based Testing, UAT
QA Strategy and Planning
Hiring and Mentoring
Cross-POD Collaboration
OpenAI Models
A/B Testing
Timeline
QA Manager
CRED
04.2023 - 04.2024
SDET 3
CRED
04.2021 - 03.2022
SDET 2
CRED
11.2019 - 04.2020
SDET 2
Halodoc Technologies
09.2018 - 11.2019
SDET 1
Ola (ANI Technologies Pvt. Ltd)
03.2016 - 09.2018
Software Engineer
EdgeVerve (Infosys)
10.2012 - 03.2016
Bachelor of Engineering -
RNSIT