Sahana P Rao
Bengaluru
Summary
Solutions-focused and detail-oriented HR professional with over a decade of progressive experience across the full spectrum of HR functions in reputable organizations. Expertise in driving end-to-end people programs, performance management cycles, and HR process standardization to deliver scalable, employee-centric outcomes. Proficient in collaborating with business leaders, People Partners, and Centers of Excellence to design and implement initiatives that enhance engagement, career development, and organizational effectiveness. Adept at leveraging HR analytics and people metrics to identify trends, support data-driven decisions, and continuously improve people practices. Proven ability to balance business goals and employee experience while fostering a culture of collaboration and excellence across teams.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resource Manager
Clover Bay Technologies Pvt Ltd
01.2021 - Current
- Key Achievements | Strategic HR Leadership, Organizational Development & Transformation
- Implemented the first structured Performance Appraisal cycle, ensuring timely reviews, data-backed evaluations, and clear linkage of outcomes to compensation and career progression.
- Led the digital transformation of HR operations by optimizing HRMS workflows automating onboarding, attendance, and payroll—which improved overall process efficiency by 25%.
- Revamped and institutionalized core HR policies, aligning them with business goals, ISO standards, and employee well-being, creating a transparent, compliant, and scalable HR framework.
- Partnered with leadership to design and execute strategic L&D and engagement programs, facilitating 10+ targeted training interventions that strengthened capability, morale, and retention.
- Championed HR analytics and reporting, providing leadership with actionable workforce insights that influenced headcount planning, attrition management, and policy refinement.
- Strengthened employer branding and company culture by hosting Foundation Day and large-scale engagement events, driving employee belonging and cross-office collaboration.
- Established Clover Bay’s first Head Office in Bengaluru, managing end-to-end setup including vendor partnerships, infrastructure readiness, and employee transition.
- HR Operations Management | Talent Acquisition & Retention | Performance & Compliance
- Streamlined the talent acquisition process, reducing hiring turnaround time and reinforcing a high-performance, culture-fit hiring framework.
- Developed and institutionalized HR systems, SOPs, and process frameworks, ensuring consistency and operational excellence across offices.
- Enabled managers and leaders to make data-driven people decisions, ensuring alignment in performance reviews, compensation, and growth planning.
- Maintained statutory and HR compliance across offices through precise documentation and audit readiness.
- Built strong relationships with leadership and employees, proactively resolving grievances and fostering an open, trust-based culture.
- HR Analytics, Reporting & L&D Effectiveness
- Developed HR dashboards tracking attrition, engagement, performance, and training impact delivering data-driven insights to leadership.
- Generated HR reports and analytics supporting manpower planning and process optimization.
- Led structured TNI (Training Need Identification) and post-training evaluation to measure learning impact and skill application.
- People Partnering & Strategic HR Initiatives
- Acted as a strategic advisor to leadership, translating business challenges into actionable people strategies that supported organizational goals.
- Supported full-cycle performance management goal setting, mid-year, and annual reviews ensuring fairness, calibration, and leadership alignment.
- Partnered with managers to drive engagement, development, and retention, ensuring consistent employee experience across business units.
- Project Management & Organizational Development
- Spearheaded the establishment of Clover Bay’s Head Office, overseeing location sourcing, vendor management, infrastructure setup, and movement of teams.
- Drove ISO readiness for HR, managing documentation, process audits, and compliance alignment to ensure 100% audit success.
- Collaborated cross-functionally with IT and Admin to streamline digital HR operations including laptop provisioning, asset tracking, and system-level security.
- Developed and implemented HR policies aligned with company objectives.
Associate Manager – HR
Acuver Consulting
09.2018 - 01.2020
- Technology Enablement & HR Systems Optimization
- Owned and managed the HRMS platform, driving automation across onboarding, attendance, and payroll workflows.
- Led HR digitization initiatives, achieving a 30% increase in employee self-service adoption and improved data accuracy across HR functions.
- Leveraged HR analytics and technology to enhance decision-making, streamline reporting, and strengthen workforce visibility.
- Key Achievement | Optimized 30% in benefits costs through effective manpower planning, cost-efficient recruitment, and accurate record management.
- HR Process Design, Payroll & Strategic Operations
- Designed and streamlined HR processes covering recruitment to exit, ensuring smooth and compliant HR operations.
- Managed payroll and reporting through HRIS, enhancing accuracy and process visibility.
- Formulated employee referral and reimbursement strategies supporting long-term organizational goals.
- Collaborated cross-functionally to strengthen HR systems, documentation, and compliance governance.
- Employee Engagement & Talent Acquisition
- Drove employee engagement initiatives, new hire orientations, and town halls to build a cohesive workplace culture.
- Handled end-to-end recruitment—job postings, screening, interviews, and onboarding—for multiple business units.
- Maintained comprehensive employee databases and HR records, improving operational efficiency and audit readiness.
- Reviewed and updated HR and payroll policies, ensuring alignment with company objectives and statutory standards.
Senior HR
Augen Technologies
11.2014 - 10.2016
- HR Operations & HR Generalist | Payroll Management, Personnel Administration
- Led HR strategy, performance management, and ISO audits; developed HR systems and appraisal tools; managed compensation, training programs, and engagement events; and provided HR analytics to support leadership decisions.
HR Assistant
Mindpool Technologies
12.2012 - 11.2014
- Client: Herbalife India
- HR Operations & HR Generalist | Payroll Management, Personnel Administration
- Handled HR operations, payroll, recruitment, onboarding, and documentation; supported policy implementation, employee engagement, and grievance resolution to ensure smooth HR functioning and compliance.
Recruiter
Accenture Service (through Adecco)
12.2009 - 07.2010
- Talent Acquisition & Hiring
- Recruited ~250 junior and senior level candidates.
Education
MBA - HR & IT Systems
Bangalore University
06-2012
Skills
- HR Business Partnering & Stakeholder Management
- Performance Management (Goal Setting, Appraisals, Calibration)
- Talent Management, Succession Planning & Leadership Development
- Compensation Strategy, Benefits Management & Promotion Cycles
- Employee Engagement, Retention & Experience Design
- HR Analytics, Metrics Reporting & Workforce Planning
- People Programs, Policy Implementation & Process Standardization
- Organizational Development & Change Enablement
- HR Operations, HRMS / HRIS Administration & Records Management
- Compliance, ISO Audit Readiness & Risk Management
- Recruitment, Onboarding & Capability Building (Training & Development)
- Project Management, Vendor Management & Cross-Functional Collaboration
Accomplishments
- Led and coached a team of 3 interns to build and launch the internal Timesheet and LMS products, ensuring requirements, testing, and rollout were completed on time.
- Drove the organization’s ISO certification by completing all SOPs, establishing audit-ready documentation, and ensuring 100% process compliance.
- Redefined and implemented the Hybrid Work Policy, resulting in a measurable increase in office footfall across both locations.
- Built advanced Excel-based tools (resource allocation tracker, skill matrix, bench analysis, and training dashboards) to streamline workforce planning and reduce manual effort.
- Supervised and mentored a 4-member HR operations team, improving quality, ownership, and turnaround time.
- Improved process efficiency by redesigning workflows and removing redundant steps, delivering faster closures and fewer escalations.
- Strengthened operational accuracy by introducing the right HR tech tools to automate repetitive work and eliminate documentation errors.
Certification
- Verified Certificate for People Management | edX | 2021-05
- Fire & Safety | Intl. Organization for Standardization - ISO | 2015-08
- Foundation for People Leadership | AIHR | 2025-08
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Telugu
Intermediate (B1)
Kannada
Advanced (C1)
Timeline
Human Resource Manager
Clover Bay Technologies Pvt Ltd
01.2021 - Current
Associate Manager – HR
Acuver Consulting
09.2018 - 01.2020
Senior HR
Augen Technologies
11.2014 - 10.2016
HR Assistant
Mindpool Technologies
12.2012 - 11.2014
Recruiter
Accenture Service (through Adecco)
12.2009 - 07.2010
MBA - HR & IT Systems
Bangalore University