Dynamic quality management professional with extensive experience at V.Ships Ship Management India Pvt Ltd. Proven track record in audit coordination and regulatory compliance, enhancing operational efficiency. Skilled in data analysis and stakeholder engagement, successfully leading projects that improved audit outcomes and ensured adherence to ISO standards.
Coordinated with the quality assurance processes and procedures and worked in Quality management system in crewing department for validating the vessels and seafarer's data in the systems which includes all types of vessels.
Participated in internal & external audits process, also assist the team in resolving the findings raised in audits.
Monitored Audit Metrics and report accordingly. Initiate escalation of significant quality issues to Management as required.
Scheduling and conducting quality audit inspections, and analyzing and reviewing systems, data, and documentation.
Maintain complaint and nonperformance processing through records and tracking systems, including root-cause analysis and corrective actions.
Maintained a record of the verification process, including any communications with candidates and from the Ahoy application.
Liaised with vessel captains and crewing manager on crew change schedule and relief names of the seafarers.
Coordinated with the flag state certification required ensuring license are valid at all times.
Monitoring available ex-crew and schedule deployment anticipate future company's need for recruitment planning and employment problems.
Technical-Quality Management Systems Executive
Jibe development services Pvt ltd ERP
Chennai
02.2020 - 02.2021
Provided applications support to various Ship Management clients for both onshore and offshore applications.
Utilized application tools to ensure timely and within-scope delivery of projects.
Working closely with all relevant parties to ensure alignment and understanding of project goals.
Managed form relationship with clients and all stakeholders to understand the clients business requirements.
Offering assistance and troubleshooting to ensure smooth installation and operation on vessel via remote support.
Coordinated with the Implementation team to configure quality management and form management system modules for clients environments and provided training on the ERP Platform.
Assess quality and report issues that occur and ensure queries are rectified.
Maintained a database of all quality reports, reviews and statistics and other documents for future use and reference.
Report Compilation and escalating issues and forwarding to the management.
Senior QHSE Coordinator
Solverminds Solutions & technologies Pvt ltd
Chennai
02.2018 - 10.2019
Arranged and scheduled audit sessions with ship owners, ensuring alignment with their operational timelines.
Acted as the primary point of contact between auditing teams and ship owners, addressing any queries and providing necessary information.
Managed and reviewed required documentation and records for each vessel to ensure compliance and any special requirements.
Organized the logistics of audit visits, including access permissions, onboard safety protocols, and any special requirements.
Monitored the progress of audits, collected feedback, and coordinated with ship owners to address any issues or corrective actions identified during the audit process.
Coordinated with stakeholders to understand project goals and requirements, ensuring the manual met the team's needs.
Handled and Setup New Project Mack team Operational & Training Manual.
Involved in Manual applications testing & production release.
Spearheaded the documentation team to determine the needs of end users of technical documentation.
Coordinated with the product designers and developers for the product samples for various vessel modules.
QHSE Coordinator
V.Ships Ship Management India Pvt Ltd
Chennai
07.2014 - 02.2018
Led internal and external audits to ensure compliance with IS0 9001, ISO 14001, and ISM code standards.
Actively participated in the in-house takeover process with the DPA/CSO for new vessels into the management and contributing as a key team member.
Worked with DPA/CSO to create reports and statistics from the accident reporting database for management reviews and training using Shipsure software.
Managed vessel certifications and tracked certificate validity and surveys using the applications.
Initiated audits for in-house auditors across V.Ships 18+ global offices.
Coordinated with vessels and auditors to resolve audit findings and implement corrective action plans.
Analyzed vessel data to develop and maintain the Preventive Planned Maintenance (PMS) database.
Assisted vessels with resolving PMS issues and collaborated with the team on all related matters.
Led data management and migration, sending builder's reports for completed vessels to V.Ships offices globally.
Effectively planning and implementing various PMS Projects.