Sahasranshu Pattanaik

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• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Created monthly reports for senior management summarizing operational performance metrics.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Initiated new projects that resulted in increased productivity across all departments.
• Provided strategic guidance on organizational design, process improvement, and change management initiatives.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

• Worked with a next generation automobile ecommerce platform(B2C) managing both supply and retail side for a new territory launch
• Started two new retail models post evaluating the territory to maintain balance between CX Experience, CX Footfall and an optimum cost of inspection keeping in mind scalability in long term
• Designed framework and policies for Channel partner adherence in order to maintain low Partner backout, less inventory and hygienic business transactions.

• Worked with a leading Truck management solution company(B2C) handling three different new product launch
• Studied competitor product and offering in new territory and designed a strategy to launch the new product offerings
• Recruited and trained field team on tech product pitch to ensure maximum productivity
• Maintained proper process for effort and output tracking of the FOS
• Explored option of alternate channel for scaling up business based on variable only pay model
• Designed and executed process to maintain healthy Cash In bank ensuring hygienic business.

• Recruited, trained and empowered employees to achieve key performance indicators.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
• Developed marketing strategies designed to increase brand awareness within target markets.
• Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.

• Worked with an India based Fastest growing mobile handset company(B2C) and contributed significantly in the area of Sales and Distribution, New product GTM, National Retail Schemes and Visibility programs and Special projects around Retail Excellence
• Created and executed process for Retail adherence in Retail universe of a territory
• Designed and executed Retail schemes for new product launch, ageing products and special schemes for Key Retail Outlets.

• Worked as Retail Analyst for AC Nielsen for Global Nielsen Store Observatory product
• Designed BRD and Process flow for different modules of the product
• Defined Use cases for the product testing and carried out system integration testing
• Handled database for the product.