SAHDEV KUMAR

Key Responsibilities Breakdown

• Team Leadership & Motivation: Recruiting, training, and managing the performance of sales consultants, setting daily/monthly sales goals, and fostering a high-energy environment.
• Sales Strategy & Execution: Implementing sales promotions, organizing inventory, managing CRM tools for customer follow-up, and ensuring compliance with dealership policies.
• Customer Experience & Closing: Assisting sales staff in closing deals, resolving customer complaints, and ensuring a smooth, professional vehicle delivery process.
• Performance Tracking: Monitoring KPIs such as conversion rates, lead responsiveness, and revenue targets to report to the sales manager.
• Training & Development: Developing sales staff skills, keeping them up to date on vehicle models, and enhancing product knowledge.

Key Responsibilities

• Customer Interaction: Greeting customers, building rapport, and identifying their needs.
• Product Expertise: Studying vehicle characteristics, features, and capabilities to explain benefits to customers.
• Sales Process:Demonstrating vehicle features, conducting test drives, and closing sales.
• Negotiation & Finance: Negotiating prices and working with the finance department to structure deals.
• Follow-Up: Following up with prospective buyers and maintaining relationships with previous customers.
• Inventory & Showroom: Maintaining awareness of available inventory and assisting with showroom display setups