Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sahib khan

Bhopal

Summary

Dynamic Customer Service Representative with extensive experience at Amazon, excelling in conflict resolution and refund processing. Proven track record of effectively addressing customer inquiries and complaints, enhancing customer satisfaction through exceptional product knowledge and communication skills. Committed to delivering outstanding service and fostering positive customer relationships.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work History

Customer Service Representative

Startek
Bhopal
03.2025 - 04.2025
  • Assisted customers with inquiries about products and services.
  • Resolved customer complaints through effective communication and problem-solving.

Customer Service Representative

Amazon
Bhopal
08.2024 - 02.2025
  • Deals with query of customer regarding their product gets delayed , about their refund , about discounts and deals
  • Assisted customers with inquiries about products and services.
  • Resolved customer complaints through effective communication and problem-solving.

Education

MBA - Accounting And Finance

Iper
Bhopal, India
09.2019 - 09.2021

Skills

  • Customer service
  • Conflict resolution
  • Product knowledge
  • Refund processing

Timeline

Customer Service Representative

Startek
03.2025 - 04.2025

Customer Service Representative

Amazon
08.2024 - 02.2025

MBA - Accounting And Finance

Iper
09.2019 - 09.2021
Sahib khan