SAHIL BAGGA

Appointed as Global and Regional COE for demand planning and SNOP tool, reviewing global designs for all DP/SNOP implementations.

Working with the Product team to create an MVP solution template for quicker implementation time.

Working with the Solution Consulting team to provide a prescriptive SNOP solution for not-so-mature customers.

Implementing a DP solution for resource utilization forecasting and capacity planning.

• Leading a team of solution architects and being involved in multiple projects that the reporting team is involved in.
• Involved in multiple critical projects to help realize the value of the demand planning solution and re-establish better customer relations.
• Team management, along with heavily contributing to new solution designs.
• Working on multiple internal initiatives to improve efficiency and bring standardization to deployment approach

• Led multiple internal initiatives to streamline deployments and standardized ways of working
• Created a blueprint of a improved Statistical forecast generating tool which works with improved lifecycle strategies and NPI handling techniques
• Worked on multiple POC sales opportunities coming up with innovative ways of using customer data in Demand planning tool

• Gather and Convert business requirement to technical requirements for Demand planning solution
• Worked and led design discussion on complex cross-application (Demand, supply and replenishment) integration from a functional standpoint
• Primary point of contact for all customer communications
• Helping customer in prioritizing customizations that are best for them
• Led initiatives to automate a lot of manual tasks which hence reduced chances of manual error
• Responsible for end to end quality of the deliveries and customizations

• Traveled to client locations to train and provide Functional and solution specific knowledge
• Attended multiple design workshops to come up with most suitable solution as per customer requirements.
• Implemented complex solutions on Oracle PL/SQL to support design of the solution.
• Worked on multiple market roll-outs in an implementation within given time frames.
• Played a role of Solution architect while in this position

• Worked with customers like Procter and Gamble, Land O'Lakes, Campbell soup etc. to provide Functional and technical support for our Demand sensing solution
• Increased customer satisfaction by resolving Project issues. Key Achievement at this point - To convert a churn risk customer into an opportunity
• Solving Project and Product level (Outside job role scope) issues based on self learning