Sahil Bhardwaj
Key Account Manager
Summary
Worked in various business domains as Dynamic Key Account Manager, Corporate Sales Specialist, Business Development Manager Self-motivated and excellent team player. Dynamic Key Account Manager with experience and a proven track record of successfully developing, managing, growing, and retaining significant accounts for a variety of organisations. Service-oriented leader focused on increasing revenue, improving client experience, and increasing brand loyalty. Driving comprehensive sales lifecycles with a focus on territory expansion, highly skilled at executing in high-pressure and deadline-driven circumstances.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Key Account Manager - Strategic Business
Magicbricks (A Times Group Company)
Pune
01.2022 - Current
- Acquiring and upselling high-value accounts amongst Pune's 25 top Real Estate Developers with yearly sales exceeding 1000crs through consultative selling, effective customised solutions as per the needs.
- Managing end to end sales cycle from conceptualization till delivery of the campaign by meeting the C level executives and directors.
- Handing portfolio with a base exceeding INR 3cr and achieving monthly sales target of 30 Lakh.
- Pitching and closing high value barter deals against Ad sales on the platform.
- Analyzed key competitors to respond to competitive threats.
- Created sales forecasts to target monthly, quarterly and yearly objectives.
- Trained and mentored teams to optimize service delivery in alignment with client needs to boost results and focus on customer retentions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Presented positive image of the company in line with the brand values.
- Achieved 77% retention ratio by servicing the clients promptly and addressing the concerns by involving the respective stake holders.
Sr. Sales Manager
Housing.com (REA India)
Pune
07.2019 - 08.2021
- Developed sales strategy and proposal based on research of clients project location, ticket size, competition projects, macro trends and market conditions.
- Get new business for the company, organize activation and timely delivery as per committed timelines.
- Sell digital advertising space to builders and developers through polished presentations to CXOs, Directors and owners to offer customised solutions and target to close deals on the spot by closing the gap between expectations and delivery through rightful negotiations.
- Manage Lead flow and delivery by staying in constant touch with the backend teams and effectively using metrics to modify low performing campaigns to increase effectiveness.
- Upsell additional high ticket content products to existing and potential buyers
- Resolve client issue promptly by engaging the teams involved from both parties; also bridging the gap of communication if any.
- Constant client engagement and on site service review / feedback visits to promote and upsell additional services.
- Connected with prospects through existing client referrals, cold calling, local-area networking and exhibitions and trade shows.
- Achieved 2.4x sales growth by skillfully nurturing relationships and proactive sales approaches.
Team Manager - Sales
Research Reports Inc.
Pune
05.2018 - 06.2019
- Prepare weekly, monthly and quarterly targets and help my team achieve the revenues exceeding $ 500,000 annually.
- Handle sales inquiries of Fortune 500 / 1000 companies and co ordinate the research team to prepare customized market intelligence reports in line with the client requirements
- Designating leads to team members as per calibre and targets to achieve sales targets while giving ample opportunities for everyone to qualify for incentives.
- Update the marketing team with upcoming and recent trend changes across the industry
- Key member in decision making related to all promotional spends and strategy planning.
- Oversaw international sales in 33 different markets.
- Monitored sales team performance and provided constructive feedback to engage them in line with company's goals and values.
- Worked closely with high level clients needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
- Drove performance of team members by creating incentives and positive work atmosphere and administering recognition and rewards programs.
Team Manager - Sales
Brand Managers Media Pvt. Ltd.
01.2015 - 04.2018
- Planning and Execution of Real Estate Exhibitions in India, Singapore, USA and the Middle East with presenting partners – 99acres, The Hindu, State Bank of India and others.
- Identifying the suitable venue based on various factors like pricing, footfalls and closing deals with stake holders
- Pre-Sales strategy planning with the team, allocating and driving them to achieve targets set by the management.
- Weekly review with the team to address shortcomings and take corrective actions if required.
- Mentoring each individual and giving timely feedback about the performance and groom them for the next challenge.
- Helping team members in closing large sponsorship deals.
- Identifying the prospects schedule meetings with the CXOs / Marketing Managers and key decision makers and brief them about the exhibition and the media plans in order to achieve the targeted footfalls
- Media buying and coordination with marketing team in line with the proposed budgets.
- Follow up with the developers about the feedback, pending payments and future bookings.
- Selling the properties of the participating developers at the exhibition to the visitors by arranging site visits in coordination with the clients.
- Arranging logistics, travel and stay for the participating developers.
- Overseeing Operations before, during and after the exhibitions.
Business Development Manager
Satcop India GPS Ltd.
01.2011 - 12.2014
- Handle inbound leads generated through various platforms like Justdial, Indiamart etc
- Demonstrating the product and tracking software to the potential buyers like cab aggregators, transporters, logistic companies etc.
- Service review meetings with stakeholders.
- Negotiate the best deal for the company.
- After sales support to platinum customers.
- Identify new business opportunities.
Sr. Customer service ADVISOR
VENTURA, CAPITA
02.2009 - 08.2010
- Handle Inbound sales and enquiry calls for Next Retail UK
- Promoted to the pilot email response and back end department
- Maintained SLA for the vendors
- Managed Gift cards and Flower vendors deliveries
- Handled in store queries of customers / business partners.
Education
Bachelor of Commerce - Marketing
Ness Wadia College of Commerce
04.2001 - 01.2011
Higher Secondary - undefined
Ness Wadia College of Commerce
undefined
East and West High School
Skills
Client Acquisition
Team Management
Vendor Management
Business Development
Client Relationship Management
Marketing and Planning
Communication and Convincing Skills
Key Accounts Development
Additional Information
- Headed 12 large scale expos in Pune with revenues exceeding 1.5 cr each expo.
- Awarded best sales manager pan India for 5 months in a row.
- Special recognition for reducing operating costs at Pune branch by 17 % YoY. 37 % higher sales revenue for FY 20 – 21.
- Amongst the top 3 sales manager in West India.
Core Competencies
Sales, Negotiations, Closing, Vendor Management, Media buying and budgeting, Sponsorship Deals,
ATL / BTL Marketing, Operations Management, Floor Management, Work Flow Management, Risk Reward Evaluation, Cost Control, Supply Management
Timeline
Key Account Manager - Strategic Business
Magicbricks (A Times Group Company)
01.2022 - Current
Sr. Sales Manager
Housing.com (REA India)
07.2019 - 08.2021
Team Manager - Sales
Research Reports Inc.
05.2018 - 06.2019
Team Manager - Sales
Brand Managers Media Pvt. Ltd.
01.2015 - 04.2018
Business Development Manager
Satcop India GPS Ltd.
01.2011 - 12.2014
Sr. Customer service ADVISOR
VENTURA, CAPITA
02.2009 - 08.2010
Bachelor of Commerce - Marketing
Ness Wadia College of Commerce
04.2001 - 01.2011
Higher Secondary - undefined
Ness Wadia College of Commerce
undefined
East and West High School