Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management reponsibilities.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Sr. Product Associate
JP Morgan And Chase
06.2022 - Current
Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
Scheduled production and work-in-progress tracking and reports.
Worked on the pre-initiate and discovery process for Credit Line Management and ePost-IT notes modules.
Lead the post wave 1 work in the capacity of PA/PO for the comment's module providing direction to the team(s), acting as a decision maker, collaborator and challenger when needed and ensured successful delivery of the module with PII check, Analytics, Profanity check and NFR’s being the key features.
Lead the discussion with ARCHITECTS for MCP as well as chase offers ensuring the teams are aware about the changes and the PXT as well as AWS approval process.
On project figg/chase offers working as the lead business analyst took ownership of the DST’s and stepped up to lead the DCE and Content engagement, also lead the data conditioning work ensuring that UAT can start on time.
AVP - Senior Business Analyst
Barclays Shared Service
03.2019 - 05.2022
Primary POC between the stakeholders and the development team
Conducted Joint Application Development (JAD) sessions, project meetings, managed change requests, stake holder reviews, walkthroughs, user story creations using JIRA, agile methodology of working and customer interviews
Conducted 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify the client’s needs are met
Translated stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams
Managed team of 5 automation testers and analysts
Experienced in developing test plans, cases, scenarios and strategies as per the business requirements to match the functional requirements and UML diagrams
Completed in-depth analyses for credit card affordability scoring optimization project boosting customer satisfaction by 29%
Solutioning and detailed documentation of the as is and proposed customer journey to help 5.6M customers come out of persistent debit and improve their credit history
Proficient at coordinating various technical and managerial teams to develop process and verifying adherence using the Requirements Traceability Matrix (RTM) and Data Traceability Matrix (DTM).
Business Analyst
Barclays Shared Service
07.2012 - 02.2019
Knowledge of analytics and have performed Gap analysis and impact analysis for different applications and features
Created data dictionary having the business definitions of data mapping to map the logical data elements in use cases to physical data elements (record source)
Created Business Requirements Document (BRD), High level business requirements Document( HBR’s) Functional Specification Document (FSD), Non- Functional Specification Document, screen mock-ups, customer journey mapping, reporting and dashboard requirements along with creating training manuals.
Education
Bachelor of Technology - Information Technology
Bharati Vidyapeeth University
Bharati Vidyapeeth University
05.2008 - 05.2012
Skills
Stakeholder Managementundefined
Certification
Certified scrum product owner by scrum alliance.
Accomplishments
Annual Service award for the Product and features area product at JMPC.
Received culture keeper award at JPMC in Q2 2024.
Barclays annual award for displaying value of excellence.
Product owner appreciation for displaying exceptional problem solving skills.
Timeline
Professional scrum product owner by scrum.org
05-2024
Certified scrum product owner by scrum alliance.
03-2023
Sr. Product Associate
JP Morgan And Chase
06.2022 - Current
Digital transformations BCG, University of Virginia
04-2022
Agile Product Owner Role: Foundations International Institute of Business Analysis (IIBA
Client Services Specialist & Associate Banker at JP Morgan Chase & Chase BankClient Services Specialist & Associate Banker at JP Morgan Chase & Chase Bank