Results-oriented Support Manager offering 11 years experience in field. History of implementing successful improvements to department and leading changes by example. Industry expert with creative strategies for infrastructure-management.
Key Highlights :
• Fixing issues related to springboard ATS (technology used: Java, HTML, CSS, JavaScript) • Working on GIT creating repositories and branches, pushing code to branch.
• Using Cloud Watch to monitor performance of EC2 instances on AWS
• Using Jenkins Pipelines to set up CI/CD with Github repos
• Monitoring Application Load on Web Servers and App servers and DB servers
• Checking Logs on servers if an issue arises and sharing findings with Developers
• Sniff testing the Applications • Working on service now tickets assigned to Tier 2
• Understanding and troubleshooting complex customer issues on production environment.Responsible for identifying any bugs occurring in the applications as well as fixing them.
Monitoring Business Applications
• Kill Running Processes, Create Crone Jobs, Run SQL Browser Queries • Used SVN and Putty Application
• Exposure to all stages of Software Development Life Cycle.
• Take backups of the database everyday using the export functionalities.
• Analysis Oracle backend procedures, re-scheduling of jobs in case of any failures.
• ACTIVE-MQ ADMINISTRATION (Verifying the queues and emptying them) • Creation/deletion of Messaging Queues. 2015-07 - 2018-03 Education
• Provide Installation, administration, Deployment and maintenance support primarily for Active MQ in a fast-paced production environment.
AWS(EC2, Cloud Watch,S3, Route53,RDS)
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