Dynamic operations professional with a proven track record at Sun Life Global Solutions, excelling in productivity and accuracy. Skilled in data analysis and strategic thinking, I effectively collaborated with teams to enhance processes and deliver impactful training. Proficient in Excel and adept at workload management, I consistently drive results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Operations
Sun Life Global Solutions
09.2018 - Current
Meets and exceeded productivityand accuracy targets for assigned audit/quality processes
Having Knowledge about various insurance products like health, dental, vision, disability, worksite, etc
Claim process for Disability ( STD & LTD ) , enrollment process , prospect center
Generated data and prepare monthly reports, like quality sheets, productive effort, etc.tc
Worked in extended hours, whenever required
Updating process flowcharts and continuous improvement idea tracker
Always flexible to work in different LOB's, according to requirements
Proficiency in computer applications and a flair for browsing the internet
Collaborated with the team to define business requirements for organizational processed, achieve productivity standards and adhere to accuracy standards
Provided process trainings for freshers
Monitoring and Keeping close watch on the Quality and error of team members through internal audits
Worked with developers in testing of the new application
Completed various short term trainings like critical thinking & problem solving, Business process automation, Time management and basic data visualization
OTM
ITC Infotech
03.2018 - 09.2018
Education
B.com -
Delhi University
12th - CBSE
Mount Abu School
10th - CBSE
Mount Abu School
Skills
Powerpoint
Hobbies and Interests
I enjoy outdoor sports like badminton & basketball and love traveling & exploring new places.
Manager – Financial Planning & Analysis/Strategy at Sun Life Global SolutionsManager – Financial Planning & Analysis/Strategy at Sun Life Global Solutions