A capable and highly motivated professional with over 9.5 years of experience in business analysis, IT solutions, software testing, agile frameworks, and project management. An innovative problem solver with the ability to view both business and technical aspects of the problem. Experienced IT Business Analyst currently contracting through Robert Walters (Australia) for the client Boston Consulting Group (BCG). Recently completed a Master's in IT from the University of South Australia with a GPA of 6 out of 7.
Overview
10
10
years of professional experience
Work History
IT Business Analyst
BCG
Australia
07.2022 - Current
Conducting business requirements sessions and workshops using questionnaires and scenarios to engage global stakeholders, including end-users, and developers for the global contract management system (Icertis)
Translating Business Requirement Documents (BRD) into functional specifications
Managing business priorities and utilizing JIRA to develop user stories, Test Plans throughout the SDLC
Leading monthly software releases for Icertis, responsible for managing user stories, coordinating changes to production, and overseeing the entire release process to ensure seamless deployment
Creating process workflows (As-Is and To-Be) using Microsoft Visio, BPMN.io
Managing a team of QA specialists through system version upgrades, handling test planning, progress monitoring, and vendor coordination to ensure accurate and timely solution implementation
Collaborating with global stakeholders to manage enhancements, change requests, and performing User Acceptance Testing (UAT)
Applying business process analysis skills to recommend improvements for proposed solutions
Collaborating with product owners and business stakeholders to develop and maintain product backlog
Monitoring project status using JIRA, ensuring timely completion of required tasks, and informing participants of progress
Building change management and training plans for new system implementations and providing post-implementation support.
IT Senior Business Analyst
BCG
India
04.2019 - 06.2022
Led global business requirements gathering sessions for the contract management system
Translated requirements into functional specifications, facilitating collaborative solutions with stakeholders
Managed project efforts and priorities using Azure DevOps, overseeing user stories and system specifications including comprehensive test plans
Liaised with BCG's global client contract team and developers, driving process improvements, monitoring project status, managing change, and providing post-implementation support.
Senior Analyst
KPMG
India
02.2017 - 03.2019
Assisted stakeholders in documenting business requirements and assessing activity effort for IT advisory services
Created detailed functional specifications and process workflows using Microsoft Visio
Coordinated with cross-functional teams to develop and document test cases
Leveraged project management skills to research and propose software solutions, proactively liaised with onshore stakeholders to incorporate enhancements and manage change requests.
Business Analyst
Clavax Technologies
India
12.2014 - 01.2017
Analyzed and documented comprehensive system requirements and business needs for web and mobile applications (Android and iOS)
Translated gathered business requirements into detailed functional specifications and user stories including acceptance criteria
Prepared process flow diagrams, identified test cases, and facilitated user acceptance testing
Acted as a proactive liaison between clients and development teams, recommending system enhancements, preparing training materials, and verifying cost estimates.