Summary
Overview
Work History
Education
Skills
Training
Accomplishments
Personal Information
Languages
Hobbies and Interests
Timeline
Generic
Sahil Goel

Sahil Goel

Ambala City

Summary

Having accumulated more than 14 years of expertise in overseeing accommodation operations, managing revenue, and excelling in the hospitality industry, I am a driven hotel professional who consistently delivers exceptional outcomes. My profound comprehension of market trends and social dynamics enables me to elevate operational standards and drive business success. Moreover, my extensive familiarity with industry-standard business practices and structured methodologies further enhances my ability to streamline operations and optimize performance.

Overview

14
14
years of professional experience

Work History

Front Office Manager

Seyfert Sarovar Premier Dehradun
03.2024

Front Office Manager

Holiday Inn Amritsar
08.2023 - 02.2024

Front Office Manager & Head of Revenue

Welcomhotel by ITC Hotels The Savoy
04.2015 - 05.2023

Duty Manager

Hotel Park Plaza Zirakpur
12.2013 - 02.2015

Head of Department – Front Office

Hotel MM Continental
07.2012 - 11.2013

Associate & Supervisor

Radisson Hotels, Leela Hotels & Ramada Hotels
Jalandhar & Delhi
06.2010 - 06.2012

Education

B.Sc (Hotel Management) -

Institute of Hotel Management
Gwalior, Madhya Pradesh
05.2010

Higher Secondary Education (Class XII) -

DAV Public School
Ambala City, Haryana
04.2007

Senior Secondary Education (Class X) -

S.A. Jain Senior Model School
Ambala City, Haryana
04.2005

Skills

  • Proficient in using Microsoft Office Tools
  • Proficient in using Revenue Management tools such as Light House (Rate Shopper), STR & Group displacement analysis tool
  • Having Expertise in Inventory Management, Strategizing & Trends Analysis
  • Proficient in use of PMS & POS– Opera, IDS, Prologic, Micros & Tushee
  • Implemented & Installed Opera PMS at Park Plaza, Zirakpur as part of the pre-opening preparations
  • Adept in using computer for Internet research and day-to-day activities

Training

20 weeks, HOTEL THE OBEROI AMARVILAS, Agra, Uttar Pradesh

Accomplishments

  • Recognized as the winner of the prestigious "Front Office Team of the Year - Premium" award at the ITC Spotlight Awards for the year 2023.
  • Honored with multiple TripAdvisor awards in 2020, including being ranked as the "Best Family Resort in India" (Rank 1), "Best Family Resort in Asia" (Rank 2), "Best Family Resort in the World" (Rank 3), and "Best Overall Hotel in India" (Rank 9) at the TripAvisor’s Best of the Best Hotel Awards.
  • Recognized by TripAdvisor in 2023 for excellence in hospitality, receiving accolades for being the "Best Luxury Hotel in India" (Rank 8) and one of the "Top Hotels in India" (Rank 17) at the TripAdvisor’s Best of the Best Hotel Awards.
  • Distinguished as a "Certified Departmental Trainer" at Welcomhotel by ITC Hotels The Savoy, Mussoorie, and Park Plaza Zirakpur.
  • Commended for outstanding performance and awarded the Employee of the Month and letter of Appreciation at Park Plaza Zirakpur, Radisson Jalandhar, Ramada Jalandhar City Centre Jalandhar, and Welcomhotel by ITC Hotels The Savoy, Mussoorie & during the Internship at The Oberoi Amarvilas, Agra.
  • Honored as the Head of the Department (HOD) of the Year for the period 2021-2022 at Welcomhotel by ITC Hotels The Savoy, Mussoorie
  • Successfully increased hotel revenue from 10 Crores in Year 2015-2016 to 45 Crores in Financial Year 2023-2024 as Head of Revenue & Implemented strategies that led to significant growth in revenue for the hotel.
  • Oversaw the transition of the brand from Fortune Hotels to Welcomhotel by ITC Hotels.

Personal Information

  • Date of Birth: 11/30/1989
  • Nationality: Indian
  • Marital Status: Married

Languages

English
Hindi
Punjabi

Hobbies and Interests

  • Listening Music.
  • Immersing myself in the world of music by playing various instruments that utilize keys, such as the piano, synthesizer, and harmonium.
  • Digital reading, which allows me to stay informed about the latest news and day-to-day activities taking place around the world.

Timeline

Front Office Manager

Seyfert Sarovar Premier Dehradun
03.2024

Front Office Manager

Holiday Inn Amritsar
08.2023 - 02.2024

Front Office Manager & Head of Revenue

Welcomhotel by ITC Hotels The Savoy
04.2015 - 05.2023

Duty Manager

Hotel Park Plaza Zirakpur
12.2013 - 02.2015

Head of Department – Front Office

Hotel MM Continental
07.2012 - 11.2013

Associate & Supervisor

Radisson Hotels, Leela Hotels & Ramada Hotels
06.2010 - 06.2012

B.Sc (Hotel Management) -

Institute of Hotel Management

Higher Secondary Education (Class XII) -

DAV Public School

Senior Secondary Education (Class X) -

S.A. Jain Senior Model School
Sahil Goel