Sahil Gupta
Cloud Support Engineer At Sparecode Consulting
THANE,India
Summary
Highly motivated Cloud Support Engineer with comprehensive experience in process improvement, quality assurance and manufacturing. Exceptionally talented at investigating and sourcing new equipment and identifying and addressing technical issues. Dynamic professional possessing excellent planning, executing and monitoring capabilities.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Jr. Production Support Engineer
Sparecode Consulting Navi
Navi Mumbai, India
11.2020 - Current
- Working as a production support engineer on Microsoft Azure environments, involved in Azure monitoring virtual machines, Web applications, Storage accounts, Load balancer and Application gateway.
- Experience with cloud computing and Virtualization.
- Responsible to handle mode of support like mails and ticket.
- Monitored through Datadog and Cloudflare.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Working experience with Microsoft Azure creating Alerts and custom Dashboard for Application.
- Be on-call 24 hours a day one week per month to answer off hour calls and emails.
- Other IT related tasked as directed.
- Monitored networks and network devices to resolve technical problem quickly.
- Standardized job tasks and trained junior team members on industry best practices and standards.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Oversaw daily operations to ensure high levels of productivity
Education
Bsc It - IT
Ramanand Arya DAV College
Mumbai 06.2017 - 10.2020
H.S.C - Science
New Kalwa High School & Jr
Kalwa, Thane 06.2014 - 03.2015
Skills
Supporting production
Microsoft Azure
Cloud Computing
Application Monitoring
Operations support
Timeline
Jr. Production Support Engineer
Sparecode Consulting Navi
11.2020 - Current
Bsc It - IT
Ramanand Arya DAV College
06.2017 - 10.2020
H.S.C - Science
New Kalwa High School & Jr
06.2014 - 03.2015