Sahil Jamble
Client Relationship Manager
Mumbai,Maharashtra
Summary
Knowledgeable Client Relationship Manager with strong background in managing client relationships and delivering exceptional service. Successfully improved client retention and satisfaction through tailored solutions and proactive communication. Demonstrated ability to build trust and foster long-term partnerships while utilizing conflict resolution and strategic planning skills.
Overview
6
6
years of professional experience
4048
4048
years of post-secondary education
Work History
Client Relationship Manager
Pluxee India (Sodexo SVC)
Mumbai
10.2024 - Current
- Analyzed client feedback to identify areas for improvement and implemented changes accordingly.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Collaborated with internal teams to resolve client issues quickly and efficiently.
- Currently handling an active portfolio of 650+ clients with a user base of approximately 15,000 users.
Sales, Operations & MARCOM
Dialogues India
Mumbai
11.2022 - 04.2024
- Looked after Sales, Operations, Customer Success/Relationship Management & MARCOM for Dialogues India, an architectural events company.
Inside Sales Executive
Callido Learning Pvt Ltd
Mumbai
01.2022 - 09.2022
- Spoke to prospective students and their parents to help them choose the best, suitable course that suits their future career goals.
Sales Manager
Sri Sai Trading Company
Mumbai
12.2019 - 01.2022
- Handled a team of 5 people and day-to-day operations for the organization, including sales, customer satisfaction, and operations.
Management Trainee
DaMilano Leathers Pvt Ltd
Mumbai
10.2019 - 12.2019
- Joined as a Management Trainee, responsible for Inventory Management, Customer Satisfaction and Sales.
Education
MBA -
Welingkar Institute of Research & Development
Mumbai12.2024
Bachelor of Arts - Economics
University of Mumbai
Mumbai, India05.2022
Skills
Microsoft PowerPoint
Relationship building and management
Effective negotiation
Business growth strategies
Relationship cultivation and retention
Salesforce
Client service-driven
Account management
Training and mentoring
Sales funnel management
Languages
- English
- Marathi
- Hindi
- Gujarati
Timeline
Client Relationship Manager
Pluxee India (Sodexo SVC)
10.2024 - Current
Sales, Operations & MARCOM
Dialogues India
11.2022 - 04.2024
Inside Sales Executive
Callido Learning Pvt Ltd
01.2022 - 09.2022
Sales Manager
Sri Sai Trading Company
12.2019 - 01.2022
Management Trainee
DaMilano Leathers Pvt Ltd
10.2019 - 12.2019
MBA -
Welingkar Institute of Research & Development
Bachelor of Arts - Economics
University of Mumbai
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