Sahil Jangra
CUSTOMER CARE EXECUTIVE
Kalanaur
Summary
Dedicated entry-level candidate with strong skills in customer service and multitasking. Proven track record of building professional relationships to drive profitability and meet business goals. Eager to contribute to company success through exceptional service delivery and a commitment to excellence.
Overview
2021
2021
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Cashier
HDFC Bank
12.2024 - 06.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelors -
Computer Applications
Senior Secondary - PCM
HBSE
Matriculation - undefined
HBSE
Skills
Excel proficiency
Web development using HTML
Skilled in engaging with customers
Effective communicator
Effective communication through listening
Strong work ethic
Collaborative teamwork
Customer assistance
Proficient in managing multiple tasks
Certification
Certificate Program on Web Designing
Personal Information
Date of Birth: 10/23/99
Accomplishments
- Telephone Service - Professionally processed 40+ calls per day, providing information and service to ensure customer satisfaction.
- Resolved product issue through consumer testing.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
Timeline
Cashier
HDFC Bank
12.2024 - 06.2025
Senior Secondary - PCM
HBSE
Matriculation - undefined
HBSE
Bachelors -
Computer Applications