Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Sahil Jassal

London

Summary

Banking professional highly effective at branch, account and project management. Extensive knowledge of banking products and services, as well as business development and marketing. Detail-orientated and knowledgeable professional advanced in financial modelling, data analysis and forecasting. Delivers timely information to stakeholders to maximise business results. Thorough in reviewing financial decisions and recommending solutions based on sound data and good practices.

Overview

1
1
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work history

Application Engineer

LG UK
Weybridge, Surrey
12.2023 - Current
  • Executed HVAC solution designs for major projects up to £1 million.
  • Completed weekly CPD sessions and quizzes to deepen knowledge on heat pumps and product maintenance, enhancing proficiency and staying abreast of industry advancements.
  • Offered ongoing technical support to clients and end-users to increase application use and engagement.
  • Maintained effective customer relationships and identified future business opportunities to support and strengthen corporate goals.
  • Attended monthly sales meetings and quarterly sales training. Maximised sales, advising customers of promotions and sales.
  • Achieved monthly sales targets consistently and accurately forecasted anticipated sales.

Customer Service Specialist

Metro Bank PLC
Slough, Berkshire
07.2020 - 12.2021
  • Managed 50 daily calls, resolving diverse banking inquiries for optimal customer satisfaction
  • Earned 'Employee of the Week' for consistent customer satisfaction, showing exceptional dedication
  • Completed weekly Continuing Professional Development (CPD) sessions to bolster fraud prevention measures and enhance product knowledge, safeguarding customer interests and bolstering expertise.

Lead Supervisor

Clifton Tandoori
Hounslow, London
01.2019 - 01.2020
  • Led the implementation of a new cashier system, resulting in a 15% improvement in waiting times and enhancing the user experience, earning positive feedback from customers and management
  • Conducted comprehensive training sessions for staff on operational processes and company core values, ensuring 100% customer satisfaction and seamless operational efficiency.

IEUK Technology Summer intern, Bright Network

06.2023 - 06.2023

Education

A-LEVELS -

Villiers High School
Southall, London
09.2013 - 05.2018

MEng Mechanical Engineering (Hons), 2:1 - STEM

Brunel University London
Uxbridge, London
09.2018 - 05.2023

Skills

  • Savings accounts
  • Market research
  • Trend analysis
  • Financial analysis
  • Financial planning
  • Communication skills
  • Expertise in Excel
  • Staff training
  • Forward-thinking
  • Interpersonal skills
  • Sales proficiency
  • Knowledge of Salesforce
  • Customer Relationship Management (CRM)
  • Accounting
  • Marketing
  • Leadership

Certification

  • IMechE Student Affiliate Member, 06/2023
  • Junior Umpire Award Certificate, Table Tennis England, 06/2023
  • Driving Licence, 02/2019


Timeline

Application Engineer

LG UK
12.2023 - Current

IEUK Technology Summer intern, Bright Network

06.2023 - 06.2023

Customer Service Specialist

Metro Bank PLC
07.2020 - 12.2021

Lead Supervisor

Clifton Tandoori
01.2019 - 01.2020

MEng Mechanical Engineering (Hons), 2:1 - STEM

Brunel University London
09.2018 - 05.2023

A-LEVELS -

Villiers High School
09.2013 - 05.2018

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Sahil Jassal