Sahil Khan
Balaghat
Summary
A goal-driven and experienced AML professional with over 3.5 years of overall and AML analysis and Know Your Customer, transaction alerts clearing, narratives writing, and Suspicious Activity Report filing. Proficient in the analytical aptitude of Customer Due Diligence and Enhanced Due Diligence process and methodology to identify patterns and trends to communicate risks to management. Successfully managing multiple competing priorities and deadlines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
AML/KYC Analyst
Revolut
Remote
06.2023 - Current
- Reviewed bank's products such as personal checking and savings account, business checking accounts, checks, international wire and more, that alerted within customer's transactions
- Conducted complex case investigations, alerts clearing, and Suspicious Activity Report filing Completed alerts narratives requests to compile evidence regarding potential illicit activity
- Utilized workplace tools such as LexisNexis, World-Check, Bridger to assist in conducting AML Screening and reviews in accordance with the bank's policies and procedures
- Evaluated client's AML KYC risk, conducted independent research, verified appropriate risk profile, and made independent risk assessment recommendations
- Prepared due diligence commentary that demonstrated a complete analysis and assessment of the client's transaction activities.
- Prioritized contributors in terms of amounts and services and kept meticulous reports of such data for the fraud department.
- Improved collection process via solicitation and analysis of feedback as well as detailed reporting.
- Reviewed customer documents to ensure they meet the Anti-Money Laundering and Know Your Customer requirements.
- Performed due diligence investigations to verify customers' identity, background, and source of funds.
- Analyzed client data from various sources including public databases and internal systems.
- Participated in periodic review of existing policies and procedures to ensure compliance with regulatory requirements.
KYC Analyst
CoinBase
Hyderabad (Remote)
04.2022 - 01.2023
- Ensures that clients' data is accessible at all times, regardless of the location
- Verified customer identity using public records, financial databases, and other resources.
- Identified customer risk levels based on established criteria.
- Assisted in the investigation of fraudulent transactions and related activities.
- Drafted reports summarizing findings from KYC reviews and investigations.
- Ability to implement strategies to determine inconsistencies in clients' accounts.
- Reviewed customer documents and information to ensure compliance with KYC regulations.
Customer Service Associate
Amazon
Bhopal (Remote)
08.2020 - 04.2022
- Promptly respond to customer queries via email, live chat and phone
- Resolve escalated serious complaints or issues that you are not equipped to deal with the CSA
- Identify common problems and escalate them to management, along with possible suggestions for improvement, wherever possible
- Maintain a polite, helpful, and professional manner at all times
- Familiarize ourself with new policies or policy change to help out the customers or CSAs
- Respect client confidentiality at all times
- Reported and escalated delivery-related issues according to compliance requirements
- Responsible for identifying fraudulent activities related to concessions, such as refunds, chargebacks, and returns
- Handled payment fraud related to concessions, including payment disputes, chargebacks, and fraudulent payment methods
- Handled item fraud related to concessions, including fake or counterfeit items, items not as described, and returns abuse
- Preventing fraudulent activities by conducting investigations on customer accounts using internal software
- Fraud Monitoring and Risk assessment for retail customers
- Supported Amazon UK customers with delivery-related concerns over the phone, Chat, and email
- Including any issues with drivers or delivery agents
- Trained new employees during seasonal upticks
- Mentored top customer service agents
- Worked in launching a new skill 'Helpline' and assisted as a Helpline agent to help peers of the same level with resources and high-value concessions.
Education
Mechanical Engineering (B.E.) -
Technocrats Institute of Technology, Bhopal (R.G.P.V)
High School (12th) -
Green Valley Public School, Balaghat (M.P.)
Std. 10th -
St. Mary's English Medium School, Balaghat (M.P.)
Skills
- Regulatory Compliance
- Due Diligence
- Salesforce
- JIRA and Confluence
- Report preparation
- AML/KYC and regulations
- High-Risk Account Reviews
- Source of Wealth Determination
- Negative News Search and PEP determination
- Enhanced Due Diligence comprehension and screening Risk Rating Methodology and Risk Ranking
- Name Matching Criteria and OFAC Sanctions Screening Suspicious Activity Report Filing
- Proficient in MS Office: Excel, Word, Outlook
- Excellent analytical and interpersonal skills
- Team Player
- Basic knowledge in Web development
- Basic knowledge in cryptocurrency
- Conflict Resolution
- Collaboration
- Flexible & Adaptable
- Document Review
- Invoice Verification
- Statement Review
- Risk Mitigation
Certification
- MySQL at Udemy
- AML/KYC concepts and Compliance.
Languages
- English
- Hindi
Hobbies and Interests
cgpacgpaRevolut
- Machines
- Playing/ Watching Football
- Gymming
- Learning new things
Accomplishments
- Got multiple appreciations for no leaves in peak period and bonus as well for best performance.
- Got multiple up-skilling transfers in a short period of time in different departments.
- Got appreciations for exceeding target.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Urdu
Intermediate (B1)
B1
Timeline
AML/KYC Analyst
Revolut
06.2023 - Current
KYC Analyst
CoinBase
04.2022 - 01.2023
Customer Service Associate
Amazon
08.2020 - 04.2022
Mechanical Engineering (B.E.) -
Technocrats Institute of Technology, Bhopal (R.G.P.V)
High School (12th) -
Green Valley Public School, Balaghat (M.P.)
Std. 10th -
St. Mary's English Medium School, Balaghat (M.P.)
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