Summary
Overview
Work History
Education
Skills
Websites
Languages
Awards
Patents
Timeline
AdministrativeAssistant
Sahil Kumar

Sahil Kumar

Bangalore

Summary

Software engineer with 3 years experience in python development, automation, manual testing and networking. Works at fast pace to meet tight deadlines. Executed projects simultaneously with a high degree of accuracy. Awarded the prestigious 'Bravo' award, given to the top 5 percent of engineers based on total impact to firm. Promoted thrice in a span of 2 years.

Overview

4
4
years of professional experience

Work History

Software Engineer 1

Zscaler
09.2023 - Current
  • Developed an OS-independent automation framework based on pytest for testing ZIA, ZPA, and ZDX, streamlining testing workflows and reduced testing time by 50% and increased overall test coverage by 75%
  • Designed and implemented a cutting-edge Result Management System, storing and analyzing automation test results, resulting in a 40% reduction in test result analysis time
  • Mentored 8 new employees to bring the team up to speed on projects, resulting in quicker overall completion milestones
  • Partnered with product support teams to automate zscaler product deployment tasks, cutting down 50% of manual effort

Associate Software Engineer 2

Zscaler
10.2022 - 08.2023
  • Developed an industry-standard automation framework from scratch for the Zscaler Mobile QA team using Python for both Windows and Mac OS, facilitating a seamless transition from the legacy framework and improving overall testing efficiency by 40%.
  • Designed, developed, and implemented a cutting-edge system-level service monitoring framework for the Zscaler client connector, which reduced manual effort by 99% for longevity testing, significantly improving operational efficiency.
  • Collaborated with product support teams to automate Zscaler's product deployment tasks, resulting in a 50% reduction in manual effort and accelerating the deployment process.
  • Worked on manual testing and automated API testing for the Mobile Admin Gateway, a load balancer for Zscaler's mobile admin, reducing manual efforts by 70% and enhancing the reliability and speed of the testing process.

Associate Software Engineer 1

Zscaler
02.2021 - 09.2022
  • Developed a comprehensive end-to-end code base for the ZPA team, enabling API-based test automation that improved test coverage by 35% and streamlined the testing process.
  • Automated the backlog of Non-Functional Test (NFT) cases using industry best practices, resulting in a 25% reduction in testing time and ensuring higher reliability in test execution.
  • Provided ongoing support and maintenance for the automation framework, ensuring seamless execution of daily automation runs and contributing to a 15% increase in overall test efficiency.

Associate Support Engineer

Teleperformance
  • Resolved over 100 customer escalations related to accounts and services, ensuring timely and satisfactory outcomes, which contributed to a 20% increase in customer satisfaction ratings.
  • Assisted and guided customers by providing detailed product information, successfully matching over 200 customers with the products best suited to their needs, resulting in a 15% increase in sales conversions.

Education

Computer science

Chandigarh Group Of Colleges
Mohali, Punjab
07.2021

Skills

  • Python
  • Pytest
  • Networking
  • API Testing
  • Git/Bitbucket
  • SDLC
  • Agile Methodology
  • Jira
  • Selenium
  • Flask
  • Integration Testing
  • Performance Testing
  • Jenkins
  • Docker

Websites

Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Awards

  • Zscaler's Bravo Award, 07/2023

Patents

  • Emergency Resuce Services With Smart Traffic System

Timeline

Software Engineer 1

Zscaler
09.2023 - Current

Associate Software Engineer 2

Zscaler
10.2022 - 08.2023

Associate Software Engineer 1

Zscaler
02.2021 - 09.2022

Associate Support Engineer

Teleperformance

Computer science

Chandigarh Group Of Colleges

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