Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
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SAHIL MAHALLE

Akola

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Floor Manager(WILD CARD GYM)

SAHIL
Pune
08.2024 - 05.2025
  • Resolved customer complaints or escalated them as necessary for further resolution.
  • Participated in meetings with upper management to discuss progress reports or operational updates.
  • Analyzed customer feedback data to identify areas of improvement in service quality.
  • Responded promptly to inquiries from customers via phone calls, emails, or face-to-face interactions.
  • Coached team members on customer service techniques and provided feedback on performance.
  • Assigned tasks to team members in accordance with their skillset.
  • Created daily work schedules for staff members according to the needs of the business.

Personal Trainer(WILD CARD GYM)

SAHIL
Pune
06.2022 - 05.2025
  • Educated clients about the benefits of regular exercise and healthy eating habits.
  • Explained principles of nutrition including basic dietary guidelines to help optimize results.
  • Provided instructions in proper form, technique, and safety when performing exercises.
  • Inspected equipment regularly to ensure it is safe and functioning properly.
  • Motivated clients to reach their personal best by providing positive reinforcement.
  • Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
  • Maintained a clean environment by wiping down equipment after each use by a client.

Education

Health And Fitness

K11 School of Fitness Sciences
Pune, India
11-2023

Skills

  • Customer service
  • Team building
  • Work scheduling
  • Sales strategies
  • Employee training
  • Motivational techniques
  • Employee schedule management
  • Feedback implementation
  • Communication skills

Affiliations

  • Painting
  • Playing volleyball

Certification

  • Diploma in personal training
  • Register for exercise professionals (ICREPS)
  • Certificate of Achievement by PD Approval quality recognition
  • National Skill Development Corporation (NSDC)
  • Trauma Response certified by Australian Lifesaving Academy NSW

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Floor Manager(WILD CARD GYM)

SAHIL
08.2024 - 05.2025

Personal Trainer(WILD CARD GYM)

SAHIL
06.2022 - 05.2025

Health And Fitness

K11 School of Fitness Sciences

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SAHIL MAHALLE