Summary
Overview
Work History
Education
Skills
Interests
Personal Information
EXTRA-CURRICULAR ACTIVITIES
Timeline
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Sahil Manchanda

Sahil Manchanda

Kanpur

Summary

Passionate about advancing in the hospitality industry, goal is to continuously enhance knowledge and skills to drive career growth and contribute positively to organizational success. Committed to achieving excellence through dedication and a strong work ethic, strive to make a meaningful impact in the industry by leveraging expertise and experience. Looking forward to embracing new challenges and opportunities that will further propel career trajectory within the dynamic world of hospitality.

Overview

13
13
years of professional experience
3
3
Languages

Work History

Food Court Supervisor

Lagardere Duty Free
07.2023 - 08.2025
  • Enhanced expertise in menu items and specials, enabling thorough and accurate communication with customers.
  • Maintained a clean and organized work environment, resulting in improved customer service and faster order processing
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Streamlined inventory management processes to minimize waste and maximize profitability of food items.

Brand Ambassador

Delhi Duty Free Services
05.2019 - 04.2023
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Events Executive (Pre-Opening Team)

Hyatt Andaz
07.2017 - 03.2019
  • Provided exceptional customer service by promptly addressing guest concerns or requests during events.
  • Developed strong relationships with vendors to ensure timely delivery of products for banquet functions.
  • Enhanced guest satisfaction by efficiently managing banquet events and ensuring proper setup.
  • Streamlined communication between kitchen and service staff for seamless event execution.

Barista

Starbucks
02.2015 - 04.2017
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.

Food & Beverage Associate (Pre-Opening Team)

JW Marriott
02.2013 - 01.2015
  • Check in with guests to ensure satisfaction with each food course and beverages.
  • Managed the food and beverage service, ensuring all passengers were provided with a positive experience
  • Prepared and served a wide variety of food and beverage items in a timely manner

Education

Diploma - (Hospitality And Tourism Management)

Frankfinn Institute of Hospitality And Tourism
09-2012

Higher Secondary School -

Florets International School
03.2011

High School -

Heliger Borden Education Centre
03.2009

Skills

  • Service-oriented
  • Team engagement
  • Skilled in cash reconciliation
  • Sales enhancement techniques
  • Effective time management
  • Adaptable learner

Interests

Reading newspaper

Gardening

Cooking food

Personal Information

EXTRA-CURRICULAR ACTIVITIES

  • Tae Kwon Do, Chennai, India Won silver medal
  • Tae Kwon Do, Jammu, India Won Bronze medal

Timeline

Food Court Supervisor

Lagardere Duty Free
07.2023 - 08.2025

Brand Ambassador

Delhi Duty Free Services
05.2019 - 04.2023

Events Executive (Pre-Opening Team)

Hyatt Andaz
07.2017 - 03.2019

Barista

Starbucks
02.2015 - 04.2017

Food & Beverage Associate (Pre-Opening Team)

JW Marriott
02.2013 - 01.2015

Higher Secondary School -

Florets International School

High School -

Heliger Borden Education Centre

Diploma - (Hospitality And Tourism Management)

Frankfinn Institute of Hospitality And Tourism

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Sahil Manchanda