Sahil Patil
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Air Export Customer service / Customer Management
MAINFREIGHT INDIA PVT LTD
06.2026 - Current
- Handled all air export queries related to operations and customer service, ensuring positive customer experiences for business partners.
- Maintained DSR and shared updates with shipper and consignee daily and monthly.
- Coordinated timely sharing of pre-alerts with shipper and consignee.
- Addressed any part/short land or delay with airlines and promptly updated overseas team.
- Instructed dispatch team on document delivery processes & ensuring dispatch of documents to Shipper on time.
Air Import Customer service / Customer Management
DSV x DB SCHENKER INDIA PVT LTD
09.2023 - 05.2026
- Handled all air import queries related to operations and customer service, ensuring positive experiences for business partners.
- Maintained DSR and shared it with the consignee on a daily and monthly basis.
- Coordinated timely sharing of pre-alerts, arrival notifications, delays, and part landings to clients.
- Instructed invoicing team and coordinated with dispatch team to ensure prompt dispatch of documents to consignee.
- Provided clear instructions to invoicing team to facilitate on-time document delivery. & coordinating with dispatch team & ensuring dispatch of documents to consignee on time.
Education
Graduation - Distance Student
Mumbai University
HSC -
Maharshi Dayanand College
SSC -
Maharashtra State Board
Skills
- Computer Knowledge
- Ms- Word
- Excel
Languages
- English
- Hindi
- Marathi
Personal Information
- English
- Hindi
- Marathi
Hobbies and Interests
- English
- Hindi
- Marathi
Disclaimer
- English
- Hindi
- Marathi
Languages
English
Upper Intermediate
B2
Marathi
Advanced
C1
Hindi
Advanced
C1
Timeline
Air Export Customer service / Customer Management
MAINFREIGHT INDIA PVT LTD
06.2026 - Current
Air Import Customer service / Customer Management
DSV x DB SCHENKER INDIA PVT LTD
09.2023 - 05.2026
Graduation - Distance Student
Mumbai University
HSC -
Maharshi Dayanand College
SSC -
Maharashtra State Board