Sahil Rana
Assistant Branch Manager
Mohali,Punjab
Summary
Experienced Assistant Branch Manager with 4 years in Sales and Marketing. Expertise in branch operations, sales strategy development, CRM, and team leadership. Skilled in client relationship management, performance monitoring, risk management, compliance, and budgeting. Proven track record of driving growth, ensuring operational efficiency, and delivering exceptional customer service.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Branch Manager
WWICS Global Law Offices Pvt Ltd
Mohali, Punjab
01.2024 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Continuously sought opportunities for personal and professional growth, attending training workshops and seminars to enhance sales skills and product knowledge.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Collaborate with cross-functional teams, including marketing, legal, and customer service, to ensure seamless execution of client strategies.
- Develop and execute a comprehensive sales strategy to meet annual revenue targets and KPIs specific to HNI clients.
- Build and maintain long-term, trusted relationships with ultra-wealthy clients by understanding their unique financial and investment.
- Supervised team of 12 branch employees and made recommendations regarding performance evaluations.
Senior Territory Manager
WWICS Global Law Offices Pvt Ltd
Chandigarh
05.2023 - 01.2024
- Strong negotiation, communication, and interpersonal skills, with a proven ability to engage with high-level decision-makers.
- Develop and implement business development strategies to target new markets, sectors, or geographies, aligning with the company's overall growth objectives.
- Act as the primary point of contact for new clients, ensuring their needs are met and delivering a high level of customer service.
- Drive the sales process from initial contact through contract negotiation and closing, ensuring sales targets and revenue goals are met.
- Establish mutually beneficial partnerships and collaborations to enhance the company's product or service offerings.
- Lead contract negotiations, ensuring terms and conditions align with the company's objectives and compliance standards.
- Mentor and guide junior business development staff, helping them develop their skills and grow within the organization.
- Implemented innovative incentive programs for team members which led to higher motivation levels resulting in improved productivity.
Territory Manager
WWICS Global Law Offices Pvt Ltd
Chandigarh
12.2021 - 04.2023
- Lead the sales process to attract and onboard new clients seeking immigration services, including visa applications, residency, work permits, citizenship, or asylum.
- Identify key markets, demographic groups, and regions with high demand for immigration services to ensure a steady flow of new leads.
- Present and promote immigration services, including work visas, permanent residency options, family reunification programs, or investor visas, tailoring each solution to the client's needs.
- Identify areas for improvement in sales strategies, processes, and team performance, making data-driven recommendations for continuous improvement.
- Coordinate with marketing teams to develop promotional materials, campaigns, and digital content that attract potential clients.
- Stay up-to-date with changing immigration laws, regulations, and procedures to provide accurate and up-to-date advice to clients.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Stay up-to-date with changing immigration laws, regulations, and procedures to provide accurate and up-to-date advice to clients.
Immigration Consultant
WWICS Global Law Offices Pvt Ltd
Chandigarh
12.2020 - 11.2021
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
- Enhanced client satisfaction by providing personalized immigration consultation and guidance.
- Continuously pursued professional development opportunities, attending conferences and training sessions to enhance skills and knowledge in the field of immigration consultancy.
Education
Bachelor of Science - Tourism And Hospitality Management
Chandigarh University
Gharuan, SAS Nagar, Punjab, India 07.2017 - 06.2020
12th - Senior Secondary
USPC Jain Public School
Jamalpur, Ludhiana, Punjab, India 04.2016 - 05.2017
10th - Secondary
USPC Jain Public School
Jamalpur, Ludhiana, Punjab 04.2014 - 05.2015
Skills
Branch Operations Management
Risk management & compliance
Performance monitoring & reporting
Client relationship management
Team leadership
CRM expertise
Sales Strategy development
Relationship building and management
Branch Operations Management
Accomplishments
- Recognized as a top sales performer, consistently surpassing individual and branch sales targets in multiple months.
- Awarded Special Recognition for Outstanding Sales Performance in 2024 for exceptional achievements in driving sales growth and exceeding performance expectations.
- Honored as "Performer of the Month" for exceptional sales achievements at the branch level.
Timeline
Assistant Branch Manager
WWICS Global Law Offices Pvt Ltd
01.2024 - Current
Senior Territory Manager
WWICS Global Law Offices Pvt Ltd
05.2023 - 01.2024
Territory Manager
WWICS Global Law Offices Pvt Ltd
12.2021 - 04.2023
Immigration Consultant
WWICS Global Law Offices Pvt Ltd
12.2020 - 11.2021
Bachelor of Science - Tourism And Hospitality Management
Chandigarh University
07.2017 - 06.2020
12th - Senior Secondary
USPC Jain Public School
04.2016 - 05.2017
10th - Secondary
USPC Jain Public School
04.2014 - 05.2015
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