Summary
Overview
Work History
Education
Skills
Languages
HOBBIES
Timeline
Manager
SAHIL SAREEN

SAHIL SAREEN

J.S NAGAR MACHHIWARA DISTT LUDHIANA

Summary

DOB. 21 OCT 1992

Maritial Status Married

Dynamic banking professional with a proven track record at AXIS BANK LTD, excelling in customer service and cash management. Skilled in building strong client relationships and achieving sales goals, I leverage effective communication and problem-solving abilities to enhance customer satisfaction and drive business growth.

Overview

9
9
years of professional experience

Work History

Manager

AXIS BANK LTD
03.2023 - Current
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Assistant Manager

HDFC BANK LTD
03.2019 - 03.2023
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Accounts Assistant

MUTHOOT FINANCE LTD
09.2016 - 03.2019
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Education

MBA -

PUNJABI UNIVERSITY PATIALA
Patiala

BBA -

PUNJABI UNIVERSITY PATIALA
PATIALA
03.2013

Skills

    Customer Service

    Teller Operations

    Customer Handling

    Banking operations

    Cash Management

    Branch Operations

Languages

English
Beginner (A1)
Hindi
Beginner (A1)
Punjabi
Beginner (A1)

HOBBIES

Listening Music

Playing Cricket

Timeline

Manager

AXIS BANK LTD
03.2023 - Current

Assistant Manager

HDFC BANK LTD
03.2019 - 03.2023

Accounts Assistant

MUTHOOT FINANCE LTD
09.2016 - 03.2019

MBA -

PUNJABI UNIVERSITY PATIALA

BBA -

PUNJABI UNIVERSITY PATIALA

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