Sahil Shaikh
Mumbai,Maharashtra
Summary
Detail-oriented Risk & Controls Professional with nearly 5 years in Risk Management and Fraud Risk. Conducted Risk and Control Self-Assessments, developed Risk and Control Matrices, and implemented preventive and detective controls. Managed Vendor Risk, incident resolution, and reporting to leadership and regulators. Facilitated cross-departmental sessions to identify process gaps, establish controls, and ensure compliance with policies and Standard Operating Procedures.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant Manager
NSDL Payments Bank
Mumbai
04.2026 - Current
- Risk & Control Self-Assessment (RCSA): Support departments in conducting RCSAs to assess process-level risks, evaluate control effectiveness, identify control gaps, and lower down their residual risk by strengthening the overall control.
- Monitored and tracked financial and non-financial incidents across NSDL Payments Bank, ensuring thorough documentation and collaborating with stakeholders to identify root causes while implementing corrective measures to minimize recurrence.
- Prepared and presented quarterly risk and controls reports to Operational Risk Management Committee and Risk Management Committee of the Board, highlighting key risk exposures, control performance, incidents, and remediation progress.
- Risk Management Automation – N-SPARK: Created business requirement document with my team for operational risk management for implementation of N-SPARK, an automated risk management application at NSDL Payments Bank, integrating RCSA, incident and issue management.
- Risk & Control Matrix (RCM): Develop and maintain Risk & Control Matrix for various banking processes following- in depth training, identifying key financial and non-financial risks, assessing their potential impact, and documenting relevant preventive and detective controls.
- Supported senior manager in vendor risk management by reviewing vendors and their products/services during onboarding, obtaining HOD approval, conducting adverse media and financial checks, and drafting reports for Outsourcing Committee meetings to secure approval for new vendors.
- Additional Responsibilities: Providing additional support to Senior Manager in Vendor Risk Management by reviewing/monitoring/consolidating report of vendors/partners and their products/services as a maker until onboarding is completed. This includes obtaining HOD approval to initiate the process, conducting adverse media and financial checks, and sending reports to Finance team and CISO for review and approval. Drafting and presenting reports on new vendors/partners and their products/services at Outsourcing Committee (OC) meetings, obtaining OC approval, and completing vendor onboarding.
Analyst
Barclays
Pune
02.2024 - 04.2026
- BAU and Spearheaded: Managing Vendor Risk Management & Risk and control self-assessment with chargeback operations, identifying and mitigating merchants and cardmember related issue on a timely basis while maintaining 100% accuracy and efficiency and following standard operating procedure. Also implemented proactive control measures that reduced department monthly losses by 7.91%, demonstrating measurable financial and operational impact.
- Operational Excellence, Rewards and Recognition: Exceeding the 2.2 CPH target in the Risk & Control reports, chargeback and Fraud queue by delivering over 4 CPH with 100% quality, efficiency, and zero rework. Awarded H1 and H2 performance recognition for 100% accuracy in Risk and Control report and operational excellence; successfully led Barclays BIA audit and External Audit with KPMG through completion with zero audit observation.
- Automation Oversight: Collaborated with the automation team to improve Risk & Control exception reports and automate letter generation for the chargeback process, maintaining 99.02% accuracy, reducing manual letter creation time by 7 minutes per analyst, and minimizing business losses through automation.
- Reporting & Analytics: Consolidating and validating daily team reports, 9 REGz control report, Limit of Authority report and reporting it to leadership every week and monitoring all the controls report till the time all the preventive and corrective action plan are in place and providing timely updates to leadership with performance analysis.
- Cross-functional Collaboration: Coordinating with technology and compliance teams to identify gaps, implement improvements, and escalate potential risks promptly.
- Risk Control Participation: Contributing strategic insights in meetings to support business growth and mitigate financial losses.
- Assisted department in securing additional approval for £10,000 to implement six automation bots.: Assisted department for additional approval of £10,000 for adding six automation bots to enhance automation process in risk & control, chargeback and fraud queue.
Officer (Team Member)
Bank of America
Mumbai
11.2021 - 11.2023
- Operational Excellence: Consistently exceeded targets in managing high volumes of cheque and digital fraud queues, control reports while maintaining 100% quality and operational efficiency with zero errors or compliance breaches.
- Regulatory Reporting: Collaborated with leadership and stakeholders to design and implement controls for check and deposit fraud, developing automated dashboards to monitor control effectiveness and delivering actionable reports to inform decision-making.
- Team Training: Delivered training to 73+ employees in deposit fraud and transaction monitoring, enhancing team's ability to identify and manage fraudulent activity.
- Subject Matter Expertise: Provided expert guidance and real-time support as SME, strengthening operational effectiveness and compliance protocols.
- Process Optimization: Boosted claim processing speed to 18+ claims per hour— surpassing the baseline average of 7 claims per hour by over 250%.
Education
Bachelor of Management Studies (BMS) -
Thakur Ramnarayan College of Arts and Commerce
Mumbai, Maharashtra08-2021
Skills
- Accountability & Ownership
- Cross-Functional Collaboration
- Risk assessment
- Vendor Due Diligence
- Risk Management Training
- Control Effectiveness Assessment
- Automation & Process Improvement
- Incident Management
Certification
- Risk and Control – Indian Institute of Management
- Certificate in Operational Risk Management from IIBF
- AI Tools workshop- be10x with Google Partnership
Languages
English, Hindi
Awards
- Barclays:
- Earned H1 and H2 performance recognition
- Recognition from Managing Director for External Audit (KPMG)
- Leading award from leadership for Internal Audit, Bank of America:
- Earned Silver Award (2022)
- Two Bronze Awards (2023)
- Achieving 100% accuracy and efficiency
Timeline
Assistant Manager
NSDL Payments Bank
04.2026 - Current
Analyst
Barclays
02.2024 - 04.2026
Officer (Team Member)
Bank of America
11.2021 - 11.2023
Bachelor of Management Studies (BMS) -
Thakur Ramnarayan College of Arts and Commerce