Experienced with automating deployment and system configurations, ensuring seamless integration and delivery processes. Utilizes advanced knowledge of cloud platforms and scripting to enhance operational efficiency. Track record of collaborating with teams to maintain high standards and achieve successful project outcomes.
Overview
9
9
years of professional experience
Work History
DevOps Engineer
Silver Touch Technologies Limited
Delhi, India
09.2023 - 11.2025
Managed AWS services including EC2, S3, ELB, RDS, EBS, SQS, and VPC
Deployed and maintained applications on Linux servers
Implemented CI/CD pipelines using Jenkins
Containerized applications using Docker
Configured Nginx and PM2 for application management
Managed AWS Security Groups and IAM permissions
Monitored systems using AWS CLOUDWATCH
Worked on TCP/IP, HTTP, and HTTPS networking
Ensured high availability and system reliability
Troubleshot deployment and production issues
DevOps Engineer
Brilliantsweb
Chandigarh, India
03.2023 - 09.2023
Managed Linux and Windows EC2 instances
Configured and maintained Nginx web servers
Implemented CI/CD pipelines
Managed AWS Security Groups
Worked with AWS Lambda
Supported application deployments and monitoring
Software Developer
Softuvo Solutions Private Limited
Chandigarh, India
12.2021 - 03.2023
Developed scalable web applications using JavaScript frameworks, enhancing user engagement and functionality.
Collaborated with cross-functional teams to gather requirements and design software solutions aligned with client needs.
Updated old code bases to modern development standards, improving functionality.
Optimized database queries for enhanced performance, enabling faster data retrieval and processing.
Built databases and table structures for web applications.
Designed and maintained 20+ REST APIs
Associate
Country Delight
Gurgaon, India
11.2019 - 03.2021
Provided technical and process support
Resolved system-related issues
Assisted users with account management
Maintained customer satisfaction and service quality
Resolved 40–50 customer issues per day via email support
Technical Support Analyst
Concentrix Daksh India Private Limited
Gurgaon, India
12.2016 - 05.2018
Handled 30+ technical queries daily.
Provided technical support for software applications, enhancing user experience and satisfaction.
Diagnosed and resolved hardware and software issues, ensuring minimal downtime for clients.
Resolved complex technical issues for clients, enhancing overall system performance.
Analyzed issues to identify troubleshooting methods needed for quick remediation.
Resolved issues with systems, hardware and telephones quickly and accurately.
Managed high-volume call traffic while maintaining service quality and accuracy.