Sahil Thakral
Delhi
Summary
Accomplished professional with extensive experience exceeding 5 years in Sales, Marketing, and Branch Administration management. Demonstrated success in driving revenue growth, optimizing operational efficiency, and leading cross-functional teams to achieve ambitious goals. Known for strategic vision, exceptional communication skills, and a proactive approach to problem-solving. Passionate about delivering tangible results and eager to leverage expertise in a challenging role to propel organizational success.
Overview
5
5
years of professional experience
Work History
Branch Manager
Allen Career Institute Janakpuri
Delhi
03.2023 - Current
- Provided guidance and support to team members regarding sales closures,marketing deal deal closures problem and grievance resolutions and customer service issues.
- Planned and streamlined the various departments like Sales,Marketing,Academic Operations,Accounts,Administration,Logistics.
- Delivered a revenue of 35Cr+ by the admission count of 2700+ students in the first session of Allen Janakpuri
- Conducted regular performance reviews for all employees of different departments in the branch.
- Created reports summarizing operational performance metrics for senior management review.
- Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
- Directed daily operations of the branch, including customer service, sales and marketing activities.
- Resolved escalated customer complaints in a timely manner.
- Built sales forecasts and road-maps to reflect desired productivity targets and driven the team towards it. Tracked monthly sales to generate reports for business development planning.
- Performed regular audits of financial records and entries of admissions in accounts in order to ensure accuracy.
- Planned and handled all the administration tasks by delegating it effectively among the concerned departments.
- Planned work schedules to maintain adequate staffing levels.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Monitored financial performance of the branch on a monthly basis.
- Analyzed competitors and market trends to facilitate business growth.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Business Development Executive-Marketing
Allen Career Institute Janakpuri
Delhi
11.2022 - 03.2023
- Conducted meetings with senior Management of A+ Grade Schools to conduct various activities in Schools to generate awareness about the opening of Allen Delhi.
- Executed various new ideas for potential market businesses to generate more walk-ins and bring-in more admissions.
- Planned and executed BTL Activities on a weekly basis which helped in bringing in admissions.
- Conducted Impactful Seminars in Schools,Societies and Carnivals.
- Developed and executed comprehensive marketing plans to increase brand awareness and generate leads.
- Conducted market research to identify consumer trends and preferences.
- Monitored competitor activity and prepared detailed reports on performance metrics.
- Provided mentorship and training to junior marketing staff to develop their skills and expertise.
- Planned and executed detailed marketing activities on daily, weekly and quarterly basis.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Simultaneously worked and handled many centre-related operational tasks as well.
Business Development Manager
Byjus+Aakash
Noida
09.2020 - 08.2022
- Trained and handling a team of 25+ associates to help generate business and attain weekly revenue targets
- Generated new business with marketing initiatives and strategic plans
- Strategic mindset and analytical thinking helped me achieve revenue upto 5Cr via my team in B2C model
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Supported sales team members to drive growth and development.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead conversion ratios to analyze and improve team performance on a weekly basis.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Piloted Byjus strategic merger with Aakash Educational Services for complete New Delhi region
- Directly worked with Byjus and Aakash's management to ensure smooth transition and streamlined processes are created to ensure revenue generation.
Business Development Associate
Byjus
Noida
08.2019 - 09.2020
- Worked in a team of go-getters to generate more sales of the Byju's way of Learning across Delhi NCR region via calls, home visits and customer referrals.
- Attained sales targets via video calls even during pandemic
- Identified opportunities for expanding existing customer base through cross-selling or up-selling techniques.
- Generated a revenue of 2CR with an ARPU of 60000 within one year via calling sales and home-visit sales.
- Utilized CRM software tools to track leads and maintain detailed records of interactions with clients.
- Developed and maintained customer relationships to ensure repeat business.
- Provided training and support to new sales representatives on product features and benefits.
- Provided educational counseling to both foundation and senior level students to increase more sales.
Education
B.Tech - Mechanical Engineering
SGT University
01.2019
High School Diploma -
Mount Carmel School
01.2015
Skills
- Strategic planning
- Leadership and Team management
- Product and service sales
- Work Prioritization
- Employee Development
- Branch Operations Management
- Sales Development
- Business Development
- Operational Reports
- Coaching and Mentoring
- Process Improvement
- Relationship building and management
- Microsoft Excel & GSuite
- Client acquisition
- Multi-tasking ability
- Excellent work ethic
- Approachable
- Revenue Generation
- Excellent communication skills
- Product Training
- Event Planning
- CRM softwares-Salesforce and Leadsquared
- Dependable
- Strong interpersonal skills
Timeline
Branch Manager
Allen Career Institute Janakpuri
03.2023 - Current
Business Development Executive-Marketing
Allen Career Institute Janakpuri
11.2022 - 03.2023
Business Development Manager
Byjus+Aakash
09.2020 - 08.2022
Business Development Associate
Byjus
08.2019 - 09.2020
B.Tech - Mechanical Engineering
SGT University
High School Diploma -
Mount Carmel School
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