SAHIL THAKUR

Mandi

Summary

Enthusiastic and results-driven professional with a Bachelor's degree in Arts and currently pursuing an MBA in Travel and Tourism. Passionate about leveraging academic knowledge and hands-on experience to contribute to the travel and tourism industry. Seeking a challenging position to utilize skills in travel management, customer service, and strategic planning for organizational growth.

Overview

Certification

Work History

Sale Executive

PTW Holidays Pvt Ltd

Dharamshala

07.2025 - Current

Assisted customers in selecting tailored holiday packages based on preferences.
Provided detailed insights on travel destinations and available services.
Responded promptly to inquiries regarding product features and pricing plans.
Produced sales documents, finalized deals, and maintained accurate records.
Engaged customers using strong verbal skills to identify needs effectively.
Enhanced product knowledge through ongoing learning and professional development activities.

Intern

TravelZillas

New Delhi

04.2025 - 05.2025

Coordinated travel itineraries for clients and agents to ensure seamless experiences.
Conducted research on popular travel destinations and attractions to enhance offerings.
Managed customer inquiries via email and phone, providing timely responses.
Maintained accurate records of client bookings and preferences for effective tracking.
Participated in team meetings to analyze travel trends and align with client needs.

Education

Master of Business Administration - Travel and Tourism

Central University Of Himachal Pradesh

Dharamshala

08-2025

Bachelor of Arts -

Govt. Degree College

Dharamshala, Himachal Pradesh

04.2022

Skills

Strong communication and interpersonal skills
Excellent organizational and time-management capabilities
Knowledgeable in tourism marketing strategies
Analytical and problem-solving abilities
Software: Microsoft Office Suite
Customer service

Travel coordination
Sales strategy
Market research
Data analysis
Team collaboration

Events

Participated in World Tourism Day by developing promotional materials for events including a cleanliness drive, a nature video presentation, a quiz competition, and tree plantation drives., Enhanced environmental awareness and boosted customer engagement.
Coordinated with the convocation team in 2024 to plan and organize hospitality and safety itineraries., Ensured exceptional service standards throughout the event.
Actively participated in the Spring Carnival of Dharamshala, managing the Chief Guest and showcasing Himachal Pradesh's cultural heritage., Demonstrated exemplary hospitality skills and cultural knowledge.
Analysed market trends in Indian tourism to support the development of new tourism services.
Played a key role in organizing local events such as cultural festivals and community outreach programs.

Languages

English
Hindi
Punjabi