Results-driven operations and strategy consultant with 5+ years of experience in healthcare, life sciences, and IT industry. Specialized in Incentive Compensation, Sales Operations, and Sales Force Effectiveness. Proven ability to lead transitions, streamline processes, and deliver data-driven strategies for global pharma clients. Skilled in end-to-end project management, driving efficiency, and actionable insights.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Data Analyst II
Bristol Myers Squibb (Via Pharmaace)
03.2024 - Current
Drove the successful in-housing of BMS IC operations from ZS as part of a high-impact 30-member team, delivered a seamless lift-and-shift through rapid upskilling, end-to-end ownership, and operational rigor.
Led critical phases of the transition—training, shadow processing, and full ownership—while uncovering legacy process gaps, correcting data issues, and building streamlined workflows.
Led work rationalization efforts to eliminate redundant deliverables and introduce alternative solution using R, PowerApps, and KNIME—driving scalable, cost-effective QC and reporting solutions.
Achieved a 50% boost in operational efficiency through end-to-end work redesign, automation, and resource optimization—enabling the team to scale down from 30 to 20 without compromising delivery quality.
Led the successful vendor transition for IC and Sales Credit platforms, ensuring zero disruption to business operations.
Currently spearheading expansion of in-house IC capabilities to ex-US markets, building scalable frameworks and onboarding new geographies.
Senior Analyst, Sales Commission
Cvent
03.2023 - 03.2024
Responsible for Managing monthly, quarterly, and annual commissions and incentives for an international team of direct and indirect salespeople.
Close coordination with sales managers to establish and maintain proper quality controls.
Led initiatives to streamline data collection processes, resulting in enhanced accuracy and reduced turnaround times for reporting deliverables.
Trained junior analysts on advanced analytical techniques and tools, fostering a culture of continuous improvement within the team.
Business Operations Associate
ZS Associates
08.2021 - 01.2023
Played a pivotal role in designing and implementing a new IC plan for the client products to improve sales force motivation and client sales output.
Constructed and compiled overall quarter performance of salesforce on JAVELIN inclusive of various analyses such as product performance, payout analysis, trends, fairness, etc. to the leadership.
Designed Excel dashboards for multiple brands to provide a 360-degree view of brand performance for multiple metrics.
Implemented automation and created operationalized workbooks to optimize quality and reduce human effort assuring better work-life balance for the team and increased client satisfaction.
Inside Sales Executive
Appit Simple Infotek Pvt Ltd
06.2020 - 08.2021
Responsible for transforming a lead into a sales, managing, and closing existing deals while cultivating and developing new opportunities.
Generate New business opportunities to fuel the Hub spot pipeline and establish the relationship with decision-makers.