Fitness, traveling
Sahil Yadav
Flight Attendant
Gurugram
Summary
Accomplished Flight Attendant offering over 5 years in domestic airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Flight Attendant
Alliance Air
New Delhi
11.2017 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Used excellent customer service skills in addressing passengers' needs.
- Collaborated with flight crew to maximize smooth and safe flights.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Customer Service Agent
Bird Worldwide Flight Services
New Delhi
01.2017 - 10.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor Of Arts - English Literature
Delhi University
New Delhi 06.2012 - 05.2015
Skills
Emergency care
Cleanliness and sanitation
Airline Operations
Company policy adherence
Crew coordination
Emergency Response
Food and beverage preparation
Accomplishments
- Upsold food N%
- Successfully during a turbulent storm in year while en route to Name of city.
- Attended various trainings and workshops and was rewarded with a job promotion as a result.
Interests
Timeline
Flight Attendant
Alliance Air
11.2017 - Current
Customer Service Agent
Bird Worldwide Flight Services
01.2017 - 10.2017
Bachelor Of Arts - English Literature
Delhi University
06.2012 - 05.2015