Sahithi Buddha

• Ability to configure trading partner profiles, certificates, and communication channels, ensuring smooth onboarding and secure data transactions.
• Designed and implemented scalable, secure file transfer solutions aligned with client and compliance requirements.
• Proficient in using Sterling dashboards, logs, and monitoring tools to identify, troubleshoot, and resolve integration issues and performance bottlenecks.
• Maintained SFTP/FTP client adapters for automated and secure partner data exchange.
• Developed and executed Business Processes (BPML) to automate file retrieval using SFTP, FTP, HTTP, and Connect:Direct.
• GET Process Configuration in IBM GIS using SFTP, FTP, HTTP and Connect:Direct.
• Led certificate renewal and replacement activities in SSP and SFG, ensuring uninterrupted secure communications.
• Supported PGP encryption/decryption workflows, enabling secure handling of sensitive partner data.
• Worked AS2 Certificate installation with complex requirements of job scheduling
• Liaised with external vendors and clients for requirement gathering and issue resolution.
• Used IBM Control Center and internal monitoring tools for real-time tracking, alerting, and optimization.
• Logged and followed up on issues through IBM Support for critical escalations.
• Provided mentorship and technical guidance to junior admins on middleware tools and best practices.
• Supported server upgrade activities, including pre-upgrade validations, coordination with infrastructure teams, post-upgrade testing, and ensuring minimal downtime during IBM Sterling platform upgrades.

Achievements

• File Transfer Stability - Reduced file transfer failures by 50% with proactive monitoring and process optimization
• Incident Response: Improved incident resolution times by 60% with custom alerts and semi-automated remediation
• Team Enablement: Trained and mentored 15+ junior team members, improving team efficiency and knowledge sharing.
• Client Confidence: Successfully supported multiple high-stakes partner Go lives with zero critical issues.
• Collaborated with cross-functional teams to develop innovative solutions for clients.
• Monitored progress of ongoing projects to ensure objectives were met within specified time frames.