Sahithi Chinnamarri
Business Analyst
Hyderabad
Summary
Profile Summary:
- Experience in preparing the BRD (Business Requirement Document), and FRD
- In depth knowledge of various phases of SDLC (Agile-Scrum and Waterfall)
- Highly proficient in preparing process flow diagrams and modelling the requirement using UCDs.
- Collaborated with Development team and Business team in translating business requirements into User stories.
- Proficient in all phases of the solution customization cycle involving business requirements study and problem identification, GAP analysis and customization finalization, Change management and implementation, UAT and Support
Overview
6
6
years of professional experience
Work History
Data Analyst
Jp Morgan & Chase Bank
Hyderabad
07.2024 - Current
- Responsible for providing support in coordinating/responding for requests for information for Internal Audit, Regulators and Law Enforcement as part of audits, examinations and investigations.
- Coordinating with tableau to build the reports/data visualization
- Worked as a Business Analyst on a project to automate the handling of transaction lulls and spikes, ensuring system stability during peak and low-volume periods.
- Gathered and analyzed business and functional requirements by collaborating with stakeholders to define automation rules, thresholds, and exception handling for fluctuating workloads.
- Created BRD, user stories, process flow diagrams, and acceptance criteria to support Agile-based implementation of automation solutions.
- Coordinated with development and QA teams during sprint cycles to validate requirements, support testing, and ensure the solution met performance and scalability objectives.
- Managed project task tracking, sprint planning, and status updates using Jira to ensure efficient collaboration between stakeholders and timely project delivery.
- Built and optimized SQL queries to extract, validate, and analyze data for operational and compliance reporting, supporting data-driven decision making.
- Documented user stories, tracked bugs, and monitored progress through customized Jira dashboards, optimizing process visibility and on-time deliverables.
Relationship Banker
Bank of America
Seattle
02.2018 - 01.2020
- Coordinated cross-functional team workflows and issue resolution by actively maintaining and updating Jira boards for transparency and accountability.
- Utilized SQL scripts to automate routine data pulls, reconciliations, and quality checks for robust risk management and audit readines
- Built strong business client rapport, delivering group training on new financial products.
- Proactively managed risk in all transactions, following organizational risk frameworks.
- Maintained strict adherence to policies, attending regular training on banking regulations and compliance.
Senior Team Member, AML Operations
Bank of America
Hyderabad
11.2016 - 10.2017
- Demonstrated strong problem-solving by proactively resolving documentation deficiencies in strict accordance with jurisdictional requirements.
- Prepared comprehensive customer profiles and managed outreach after account opening, leveraging “Lead Lists” and strategic cross-selling to consistently surpass sales goals set by the Branch Manager.
- Worked as a Business Analyst on the ERICA Virtual AI Assistant within the Bank of America mobile app, supporting digital banking use cases such as account inquiries, transactions, and customer support.
- Led requirements gathering and analysis by collaborating with business stakeholders, product owners, and technical teams to define functional and non-functional requirements for AI-driven features.
- Developed key BA artifacts including BRD, user stories, use cases, process flows, and RTM, ensuring clear traceability from business needs to system implementation.
- Supported Agile delivery by participating in sprint planning, backlog grooming, UAT coordination, and validating ERICA responses against business rules and compliance standards.
Customer Service Operations Officer
Axis Bank
03.2015 - 07.2016
- Handled sales for all banking products including Insurance, Mutual Funds, Deposits, Multi currency cards etc.
- Achieved 82.6% KRA (Key Result Area) in my operations (average KRA of branch being ~70%)
- Promoted to cash handling department in 6 months and was made Head of Cash Operations 2 months later
- Performs security functions by opening and closing bank and vault, and ensuring overall safety and security of bank grounds.
- Assist with dual control vault responsibilities and assists with audit controls
- Assist less experienced Relationship Banker with more complex service or sales transactions
- Accurately and efficiently processed transactions such as customer deposits, cashing checks, making bill payments and purchasing cashier checks.
- Proficient in multiple tools and processes related to daily operations - Finacle, end of day reconciliation, exception handling, suspicious transaction identification and AML risk notification
Education
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University
Hyderabad05.2012
XII – Board of Intermediate Education -
Sri Chaitanya Junior College
Vijayawada01.2008
X – Secondary School Certificate -
Dowhill High School
01.2006
Skills
Accomplishments
- Placed 92% percentile in All India Ranking among 950,000+ applicants in AIEEE (All India Engineering Entrance Exam) 2008
- Placed 82.5% percentile among 296,000+ applicants in the state-level entrance exam in EAMCET 2008
Interests
General: Travelling, Gym, Yoga, Swimming, Cooking Mongolian Food, Social Responsibility Activities: Sponsored 3 school children for higher education, Orphanage visits, Blood Donation
Timeline
Data Analyst
Jp Morgan & Chase Bank
07.2024 - Current
Relationship Banker
Bank of America
02.2018 - 01.2020
Senior Team Member, AML Operations
Bank of America
11.2016 - 10.2017
Customer Service Operations Officer
Axis Bank
03.2015 - 07.2016
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University
XII – Board of Intermediate Education -
Sri Chaitanya Junior College
X – Secondary School Certificate -
Dowhill High School