SAHITHYA C
Technology Analyst - Citrix Administrator
Bengaluru
Summary
Technology Analyst with well-rounded background implementing new technological solutions and improvements. Dedicated to achieving ideal results by identifying project goals troubleshooting problems, and recommending hardware and software solutions. Proficient in cutting-edge technologies with passion for continuous learning.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Technology Analyst
Infosys
06.2021 - Current
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Currently Working in a team consisting of 6 members supporting Citrix for the project EON- Power generation company based out of Germany
- Optimized system performance through regular maintenance and updates, resulting in increased efficiency.
- Maintenance of applications in Xenapp, access provisioning and de-provisioning
- Conducted regular system audits to ensure compliance with industry best practices and regulatory requirements.
- Troubleshooting user issues in the Citrix environment,patching of VDIs through Machine creation services, renewal of SSL certificates, upgradation of Netscaler.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Collaborated with upper management to drive strategy and implement new processes.
- Established effective communication channels between technical and non-technical staff members, promoting collaboration across departments to achieve shared goals more efficiently.
Systems Engineer
Tata Consultancy Services
03.2016 - 06.2021
- Worked in a team of 2 members supporting Citrix (Virtual apps and desktops 7 1912 LTSR) for the project K+S
- Maintenance of applications in Xenapp, access provisioning and de-provisioning
- Conducted regular system audits to ensure compliance with industry best practices and regulatory requirements.
- Troubleshooting user issues in the Citrix . Performing daily health checks in citrix environment.
- Improved system performance by identifying and resolving technical issues in a timely manner.
Education
B.Tech - Electrical and Electronics Engineering
Sri Venkateshwara College of Engineering And Technology
MPC -
Vijayam Junior College
SSC -
Vidhya Vihar School
Skills
Client Relations
Awards
- Received “On the Spot Award” - Awards for Excellence.
- Received “Special Initiative Award” - Beyond Performance Awards
Technical Skills
Citrix Virtual Apps and Desktops, Netscaler, Machine creation Services(MCS), Citrix Cloud
Timeline
Technology Analyst
Infosys
06.2021 - Current
Systems Engineer
Tata Consultancy Services
03.2016 - 06.2021
B.Tech - Electrical and Electronics Engineering
Sri Venkateshwara College of Engineering And Technology
MPC -
Vijayam Junior College
SSC -
Vidhya Vihar School