Sahra Mohamed
Fishers
Summary
Dedicated daycare teacher skilled in developing engaging lesson plans and maintaining a positive classroom environment. Committed to effective communication with parents and fostering teamwork among students.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Primrose Schools
Fishers
09.2024 - Current
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented classroom management strategies to maintain a positive learning environment.
- Organized and led extracurricular activities to foster student engagement and teamwork.
- Communicated regularly with parents about student performance and classroom events.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Medical Office Assistant
Fishers Urgent Care
Fishers
01.2023 - 09.2024
- Managed patient check-in and check-out processes efficiently.
- Scheduled appointments and coordinated physician availability daily.
- Maintained accurate patient records and updated medical information promptly.
- Assisted with insurance verification and handled patient inquiries effectively.
- Facilitated communication between patients and medical staff for seamless care.
- Prepared examination rooms and ensured necessary supplies were stocked regularly.
Shift Supervisor
CVS Pharmacy
Fishers
05.2021 - 12.2022
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on store policies and procedures.
- Implemented loss prevention strategies to minimize shrinkage risks.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Assisted in maintaining cleanliness and safety standards throughout the store.
Home Health Caregiver
Home Instead Senior Care Home
Noblesville
11.2019 - 03.2021
- Assisted clients with daily living activities and personal care needs.
- Administered medication as per care plans and physician instructions.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients at home.
- Communicated effectively with family members regarding client status and needs.
- Documented client progress and reported changes to healthcare professionals.
Dispatcher Coordinator
Zack Transportation LLC
Columbus
04.2018 - 10.2019
- Managed daily dispatch operations, ensuring optimal efficiency in transportation service delivery..
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Managed communication between drivers and clients to ensure timely updates.
- Scheduled and tracked shipments using dispatch software for optimal route planning.
- Resolved customer complaints in a timely manner.
- Updated database with information about dispatched orders, their status.
Customer Service Representative
Teleperformance
Columbus
12.2016 - 03.2018
- Assisted customers with inquiries through phone and chat support.
- Resolved customer complaints by providing effective solutions promptly.
- Educated customers on product features and usage guidelines effectively.
- Followed company policies to ensure compliance during customer interactions.
- Provided feedback to management regarding recurring customer issues and suggestions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Associate of Applied Science - Nursing
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Patient care
- Medical record management
- Communication skills
- Team collaboration
- Lesson planning
- Classroom management
- Problem resolution
- Interactive lesson plans
- Health and safety
- Adaptability and flexibility
- Scheduling appointments
- Tact and sensitivity
- Billing
- Proven team leader
Languages
Somali
Professional
Certification
CPR
Timeline
Daycare Teacher
Primrose Schools
09.2024 - Current
Medical Office Assistant
Fishers Urgent Care
01.2023 - 09.2024
Shift Supervisor
CVS Pharmacy
05.2021 - 12.2022
Home Health Caregiver
Home Instead Senior Care Home
11.2019 - 03.2021
Dispatcher Coordinator
Zack Transportation LLC
04.2018 - 10.2019
Customer Service Representative
Teleperformance
12.2016 - 03.2018
Associate of Applied Science - Nursing
Ivy Tech Community College of Indiana