SAI ANAND SINGH
Bangalore,Karnataka
Summary
Results-driven IT Systems Engineer with 3 years of experience in Microsoft Azure, Active Directory, cloud systems administration, networking, and IT security. Skilled in managing enterprise-level infrastructures, troubleshooting system issues, and enforcing compliance policies. Hands-on expertise with Zscaler (ZIA & ZPA) and cloud security practices. Proven track record in automation, system optimization, and delivering measurable improvements in IT operations and client support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Systems Engineer
Tata Consultancy Services (TCS)
Bangalore, Karnataka
08.2022 - Current
- Administered 100+ Azure Active Directory users and groups, ensuring secure identity and access management.
- Provisioned and managed 50+ virtual machines (VMs) and optimized storage, achieving 15% cost reduction in cloud usage.
- Resolved 100+ technical incidents per month, maintaining 99.9% system availability and performance.
- Implemented licensing compliance and strengthened network security, reducing audit gaps by 20%.
- Designed and delivered Power BI dashboards used by senior leadership, improving decision-making efficiency.
- Configured and maintained Zscaler ZIA & ZPA for secure remote access and web security for 1,000+ employees.
- Automated patching, updates, and monitoring using PowerShell and Bash, improving efficiency by 30%.
- Supported ITIL-based incident, problem, and change management processes, ensuring SLA compliance.
Education
Bachelor of Science - Computer Science
Andhra University
06.2022
Skills
- Cloud Platforms: Microsoft Azure
- Zscaler (ZIA, ZPA)
- Operating Systems & Virtualization: Windows
- Linux
- VMware
- Hyper-V
- Scripting & Automation: PowerShell
- Bash
- Visualization Tools: Power BI
- Security & Compliance: IT Security
- Risk Assessments
- Endpoint Security
- IT Operations: Incident & Change Management
- Backup & Disaster Recovery
- System Monitoring
Certification
- Microsoft Certified: Azure Fundamentals (AZ-900)
- Linux Administrator
- Google Digital Garage - Fundamentals of Digital Marketing
- Zscaler Hands-on Labs - ZIA & ZPA
Additional Information
Strong analytical and problem-solving skills, Team collaboration and independent work capability, Continuous learner with passion for emerging technologies
Timeline
Systems Engineer
Tata Consultancy Services (TCS)
08.2022 - Current
Bachelor of Science - Computer Science
Andhra University
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