Sai Kiran
Hyderabad
Summary
IT support engineer with foundational expertise in computer hardware, networking, and troubleshooting. Proficient in installation, configuration, and maintenance of operating systems, particularly Windows. Experienced in diagnosing technical issues and providing user support to enhance system efficiency. Committed to leveraging technical skills and problem-solving abilities to deliver effective IT support and drive organizational success.
Overview
1
1
year of professional experience
Work History
IT Support Engineer
Emerging Techno Kart Pvt Ltd
Hyderabad
08.2025 - Current
- Installed and configured Windows 10/11 operating systems and essential software applications.
- Provided technical support for system printers and resolved network-related issues.
- Created and managed user accounts in Active Directory, including password resets.
- Configured Microsoft Outlook and troubleshot email-related problems.
- Troubleshot basic network connectivity issues, including IP, DNS, Wi-Fi, and VPN.
Education
B.TECH - Electronics And Communication Engineering
Institute Of Aeronautical Engineering
07.2025
INTER - Mathematics, Physics, Chemistry
Naraya Junior College
01-2020
SSC -
Siddarth Rural High School
01-2018
Skills
- System management
- Technical troubleshooting
- Software installation
- Network troubleshooting
- Hardware diagnostics
Tools & Technologies
- Operating Systems : Win 10/11
- Directory Services : Active Directory
- Networking : IP, DNS, DHCP, LAN/WIFI troubleshooting
- Ticketing Tools : JIRA, ServiceNow
- Remote Support : TeamViewer, AnyDesk
- Email : Microsoft 365, Outlook
- Basic Commands : Ipconfig, ping, tracert, nslookup
Projects
- Fire Sensor With Thermistor Diode, When heat from a fire increases the temperature, the thermistor's resistance changes, altering the voltage across it. This change is compared often using a transistor to a reference set by the diode. When the threshold is exceeded, the circuit activates an alarm or output signal.
- Implementation Of Underwater Image Enhancement, By correcting color distortion and low contrast caused by light scattering in water. It implements advanced image processing such as white balancing and contrast enhancement. It improves aiding in the exploration of marines.
Timeline
IT Support Engineer
Emerging Techno Kart Pvt Ltd
08.2025 - Current
B.TECH - Electronics And Communication Engineering
Institute Of Aeronautical Engineering
INTER - Mathematics, Physics, Chemistry
Naraya Junior College
SSC -
Siddarth Rural High School