Sai Lakshmi Swetha Edara
Hyderabad
Summary
Dynamic HR professional with extensive experience at Carrier Technologies, excelling in data analysis and process improvement. Proven track record in enhancing employee experiences and optimizing performance management systems. Skilled in HR information systems and delivering exceptional customer service, driving efficiency and compliance across HR operations.
Overview
7
7
years of professional experience
Work History
Senior HR Advisor
Carrier Technologies
Hyderabad
08.2022 - Current
- Provide superior customer service, and accurate and timely first contact resolution to employees, managers, and HR professionals
- Provide support to the Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections
- Managing system administration support, assist with tool usage in navigate the system, and generate reports in learning and development
- Provide system administration support, including creating, modifying, and deleting learning items, curricula, programs, and requirements
- Develop and upload content objects, ensuring compliance with standards such as AICC and SCORM
- Assist users with navigating the LMS, troubleshooting issues
- Handle inquiries related to the Employee Scholar Program providing detailed information and guidance to employees
- Manage the approval process for ESP applications
- Collaborate with Learning & Development operations to enhance the ESP payment process and address any concerns
- Support the subject matter expert (SME) for all policies and procedures
- Ensure data integrity through audits of the HR Information System
- Update and analyze work process design and flow for policies and procedures
- Provide policy interpretation recommendations
- New Hire Trainings within the team
- Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors
- Identify and drive process improvements, quality and compliance across the function
- Analyze data issues and provide Root Cause Analysis in problem resolution
- Incorporate Lean practices into all daily activities and ongoing projects
- Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs
- Responsible for achieving internally set quality standards, identified goals and metrics and overall targets are met and/or exceeded
- Assist with data migration and auditing during acquisition process
- Ensure use of employee self-service
Human Resource Specialist-2
Wells Fargo International Solutions Pvt ltd.
12.2021 - 07.2022
- Working on Performance management operations for US Employees using PeopleSoft, Workday, CP&D and Service Now
- Working on Case management tickets through workday/ service now
- Transferring a performance evaluation document
- Evaluation rollback, providing evaluation documents to managers through Service Now/ Workday
- Updating the goal settings, talent pool validation process, Cascading the goals, goal cascade validation, and case management of the goal setting
- Working on leaves pay processing for US Employees using PeopleSoft, Workday, and Service Now
- Handle Service requests with end-to-end focus, and in a timely and accurate manner
- Escalating Service failures and support the identification and resolution of root causes to improve the employee experiences and prevent negative employee impacts
- Proactively identifies ideas to improve, automate and simplify processes and procedures, and supports the implementation of process improvements
HR Executive
HCL Technologies
04.2019 - 12.2021
- Coordination/Pre-Joining engagement with the candidates for successful onboarding
- Generating offer letters, relieving letters, and other documents
- Maintaining employee records
- Handling the induction & training programs for new joiners
- Initiating Background verification of employees and ensure to close the verification within SLA by Coordinating with vendors
- Managing leave and attendance management
- Maintaining MIS Trackers
- Generation of payroll inputs and sharing the details to the payroll team within SLA
- Managed employee engaging activities
- Motivation sessions for the employees
- Attrition Management Initiating employee exit formalities
- Worked as HR employee partner for 1600 Campus fresher employees
- HR Operations & Administration Maintain Personnel Files - Joining formalities and Exit Formalities
- Manage all HRIS, and comprehensive Business reports to Management
- Leave and Attendance Management Monitoring the general administration functions and coordination with other support functions like Finance/IT to ensure smooth operational activities
- Coordinating with our Central team and vendors for covering employees & dependents; claims, etc
- Employee Partnering: - Coordinating new employee assimilation process - 30/60/90 days feedback analysis to understand the pulse of employees and address concerns if any
- Managing disciplinary cases with systematic investigations and due diligence
- Addressing and guiding the needs of the employee
- Employee Engagement Build employee connect programs, Fun programs, and festival connects
- Recruitment: Actively engaged in managing the walk-in drives
- Explaining the process of the training program to the employee
- Coordinating with panels
- Scheduling the interviews
- Communicating with the employee on the selection process
- Conducting pre and post-joining formalities, inducting
- Initiating Background verification of employees and coordinating with vendors for smooth closure within timelines
- Creating employee codes, Coordinating with IT and admin team for issuing joining kits and assets
Financial Consultant
Geojit Financial services
08.2018 - 03.2019
- Maintain and update customer data base
- Generated leads through cold calling, networking, and advertising
- Understood and promoted company programs
- Visited clients and potential clients to evaluate needs or promote products and services
- Maintained client records
Education
MBA - Human Resources Management
K L University
Vijayawada05-2018
Skills
- Customer service
- HR information systems
- Data analysis
- Performance management
- Learning management systems
- Process improvement
Timeline
Senior HR Advisor
Carrier Technologies
08.2022 - Current
Human Resource Specialist-2
Wells Fargo International Solutions Pvt ltd.
12.2021 - 07.2022
HR Executive
HCL Technologies
04.2019 - 12.2021
Financial Consultant
Geojit Financial services
08.2018 - 03.2019
MBA - Human Resources Management
K L University
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