Sai krishna Nookaraja
Hyderabad
Summary
Results-driven Analyst with over 5 years in operations support, data management, and stakeholder engagement across global teams. Skilled in user access management, troubleshooting, and communicating team metrics to leadership. Experienced in SharePoint administration and PowerApps solutions to streamline workflows. Known for effectively managing stakeholder needs, delivering clear communication, and driving process improvements.
Overview
2025
2025
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Senior Analyst
Accenture
08.2023 - Current
- Managed user access and permissions for multiple Mobility tools (including PM Gateway and Policy 55/68 Tool), ensuring secure and seamless access for team members.
- Conducted Level 1 troubleshooting and resolved user-raised issues through the Mobility Technology request tracker, improving response times by 20%.
- Built and deployed a PowerApps solution to streamline data tracking and reporting, enhancing team efficiency by 30%.
- Aggregated and communicated team metrics for monthly status reports, contributing to leadership awareness and strategic planning.
- Supported SharePoint administration by managing site access, creating workflows, and assisting in new site builds, enhancing site functionality and user support.
Corporate Business Developer
TripThrill
04.2019 - 06.2019
- Expanding property list, which is under TripThrill, verification of data by calling hosts to cross-check pricing and units of listed property
- Understanding home stay market and sales promotion strategies of TripThrill in detail
- Marketing of company in different social media i.e., Instagram, Facebook etc
Customer Service Representative
Amazon Development Center
08.2016 - 07.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
Senior Analyst
Deloitte Support Services India Pvt. Ltd.
1 2020 - 1 2023
- Data and reporting related work involving metrics
- Managing stakeholder communications involved in regular project management and archival reporting/dashboard creation using MS Excel/SharePoint/SQL
- Maintenance of dashboards for leadership using SharePoint with HTML, SQL and Tableau
- Set up and controlled user access levels across databases to protect important data
- Creating dynamic and interactive charts through KWizCom charts
- Cleansing of data by using MS Excel formulas and functions and export to SharePoint database
- Modified databases to meet needs and goals determined during planning process
- Developed scripts and processes for data integration and maintenance
- Troubleshot issues with websites and fixed scripting and use issues
- Trained team in site implementation, updating and maintenance of home site
- Administered, supported, and monitored databases by proactively resolving database issues
- Identifying and documenting detailed business rules and use cases based on requirements analysis
- Developed tables, views and materialized views using HTML scripts, Excel formulae and functions (as per requirement)
- Implemented improved reporting techniques, resulting in performance deficiencies identification
- Cross teaming efforts to build interactive dashboards for leadership by using MS SQL, Tableau
Education
PGDM - Marketing and Analytics
Vignana Jyothi Institute of Management
Hyderabad 06.2018 - 03.2020
Skills
SharePoint
HTML
Project Management
Stakeholder Management
Content Publishing and Management
MS Excel
PowerPoint
PowerApps
Word
SQL
PowerBI
VBA
Macros
Certification
10/2020, Tableau 2020 A-Z: Hands-On Tableau Training for Data Science
Timeline
Senior Analyst
Accenture
08.2023 - Current
Corporate Business Developer
TripThrill
04.2019 - 06.2019
PGDM - Marketing and Analytics
Vignana Jyothi Institute of Management
06.2018 - 03.2020
Customer Service Representative
Amazon Development Center
08.2016 - 07.2017
Senior Analyst
Deloitte Support Services India Pvt. Ltd.
1 2020 - 1 2023
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