Summary
Overview
Work History
Education
Skills
Principal Duties and Responsibilities
Key Competencies
Timeline
Generic
Sai Pranathi. B

Sai Pranathi. B

Assistant General Manager - Admin & Facilities
Hyderabad,TG

Summary

A result-oriented professional having 11+ Years of Corporate experience in Admin, Facility & Operational management.

Overview

11
11
years of professional experience

Work History

Assistant General Manager for Facilities, Operations and Admin

Kshema General Insurance limited
06.2023 - Current

Assistant Manager in Real-estate and Operations management

JLL - DBS
10.2019 - 05.2023

Assistant Manager in Operation, Administration, and facilities

CBRE - Apple India Private limited
11.2017 - 09.2019

Sr. Operations Lead

CBRE - Microsoft
09.2016 - 10.2017

Guest service Agent (Front Office)

THE WESTIN Hyderabad, India
07.2015 - 08.2016

Guest Experience Analyst (Front Office)

HYATT HYDERABAD
06.2014 - 12.2015

Education

PG - Hospitality and Facility Management

Nelson Business school
Hyderabad
01.2023

MBA - Hospitality and Tourism Management & Operations Management

Kalinga University
Raipur
01.2020

BHMCT - Hotel Management

Osmania University
Hyderabad, India
01.2015

Skills

Strong interpersonal and communication skills

Asset Management

Stakeholder Management

Thorough knowledge of building management methods, principles and practices

Knowledge of facilities & admin management

Knowledge of transport management

Ability to read, understands, follow, and enforce procedures

Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments

Ability to foster a cooperative work environment

Knowledge of technical systems, building materials, and emergency maintenance

Ability to develop and maintain record keeping systems and procedures

Skill in organizing resources and establishing priorities

Ability to coordinate quality assurance programs in area of specialty

Ability to make administrative and procedural decisions

Ability to coordinate and/or supervise vendors

Principal Duties and Responsibilities

  • Facility administration and maintenance in-charge.
  • Responsible for Security, Transport, Soft & Technical Services.
  • Hands on experience on people management – currently handling a team of 20 skilled professionals.
  • Responsible for staff grooming, uniform standards, cleanliness, safety, hygiene and overall attitude.
  • Daily inspection of premises for cleanliness and hygiene to take corrective actions when required.
  • Vendor KPI review. Monthly Business Review.
  • Schedule preventive maintenance respond to urgent maintenance calls. Participate in the creation of emergency preparedness plans and Business Continuity plans
  • Manage the AMCs of various equipment.
  • Responsible for agreements & AMC contracts of in-house service providers like UPS, HVAC, CCTV, Fire & Safety equipment’s etc.
  • Monitor and adjust system set points and output, thereby providing optimum comfort level, adding to energy saving measures.
  • Responsible for complete upkeep of all critical equipment at site.
  • Liaison with Building Management Team for AHU maintenance, campus entry/exit, material inward / outward, etc.
  • Parking management.
  • All inhouse event management (Annual day, cultural activities, CSR activities, Team outings).
  • Develop and implement innovative procedures and best practices for operations.
  • Preparing and compiling MIS reports and monthly management reports.
  • Coordinate conduction of evacuation drills, safety inspections, emergency response plans and actions.
  • Directs security personnel operations according to established policies and procedures.
  • Ensures appropriate security response to emergencies or unusual occurrences and ensures required internal/external notifications are made as per requirement.
  • Maintains records on emergency responses, equipment inventory, Key and lock systems, alarm systems, reported security incidents, reported personnel incidents, and unusual occurrences.
  • Handling Employee transportation as also Guest transportation.
  • Printing of ID cards, Visitor cards, Magazines, poster etc.
  • Coordination for purchase of environmental materials, consumables & equipment and maintain optimum stocks of the same.
  • Responsible for pest control services.
  • Horticulture - Vendor Visit follow ups & to check the cleanliness of the plants.
  • Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter supply and service contracts as approved by the client
  • Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.
  • Responsible for photocopy machine usage, maintenance & invoicing.
  • Seat inventory & seat allocation.
  • Cafeteria management (menu selections, payment, SPOC for food committee, arranging food festivals).
  • Stationery & First Aid Kit Management

Key Competencies

  • Process improvement.
  • Direct and In Direct Procurement
  • Procure to Pay Process (P2P)
  • Project management
  • Knowledge on Quality Assurance practices like HACCP etc.
  • Operational logistics management
  • People Management
  • Cafeteria Management
  • Inventory Management
  • Event management
  • Cost reduction
  • Supporting for travel and accommodation
  • Conducting new hire induction programs
  • Vendor management
  • Calendar Management
  • Handling MIS (Management Information System)

Timeline

Assistant General Manager for Facilities, Operations and Admin

Kshema General Insurance limited
06.2023 - Current

Assistant Manager in Real-estate and Operations management

JLL - DBS
10.2019 - 05.2023

Assistant Manager in Operation, Administration, and facilities

CBRE - Apple India Private limited
11.2017 - 09.2019

Sr. Operations Lead

CBRE - Microsoft
09.2016 - 10.2017

Guest service Agent (Front Office)

THE WESTIN Hyderabad, India
07.2015 - 08.2016

Guest Experience Analyst (Front Office)

HYATT HYDERABAD
06.2014 - 12.2015

MBA - Hospitality and Tourism Management & Operations Management

Kalinga University

BHMCT - Hotel Management

Osmania University

PG - Hospitality and Facility Management

Nelson Business school
Sai Pranathi. BAssistant General Manager - Admin & Facilities